New app offers improved shuttle tracking
University Services has launched a beta version of a new bus tracking application for Northwestern University shuttle riders. The system, called DoubleMap, delivers real-time information via GPS tracking. DoubleMap shows the location of the shuttles on each route and provides estimated wait times for shuttle stops. The beta version is live and available for use immediately at northwestern.doublemap.com. DoubleMap also offers free apps for Android and iPhone as well as a mobile version of the web app for use on other mobile devices.
Please note: GPS trackers are installed in the 11 buses that are regularly assigned to NU’s shuttle system. Free Enterprise Systems (the motorcoach company that owns and operates the buses on NU’s behalf) must occasionally swap in different buses from their fleet, due to mechanical issues or other delays. Additionally, special coach buses are often used for the Frostbite shuttles. In these instances, some shuttles will not appear in DoubleMap. Free Enterprise Systems will install additional trackers in the coming weeks to help improve DoubleMap’s accuracy.
How to access DoubleMap:
- Visit northwestern.doublemap.com
- Download the iPhone app from Apple’s App Store
- Download the Android app from Google Play
- For mobile users without an Android or iPhone, visit northwestern.doublemap.com. A version of the web application designed specifically for a mobile browser will load.
The app displays only the routes currently in service. For complete shuttle routes and schedules, visit shuttle.northwestern.edu.
How to provide feedback
In the coming weeks, University Services will make ongoing improvements to DoubleMap. We invite riders to submit feedback through any of these channels: