Laundry services are located in all residence halls and colleges. Location of the laundry rooms varies by building. Students can either use quarters to operate the machines or can add Munch Money. For policies on Munch Money and instructions on adding funds, please visit nuCuisine's site.
LaundryView is an online service that will allow students to see which machines are available and even receive a text message when their laundry is done. Visit the LaundryView website for more details.
Other Laundry Services
Northwestern University is equipped with water and energy efficient washers and dryers. For more information on these energy saving appliances and how they impact how you do laundry visit clean and green vision.
Need laundry help? Do you have a stubborn stain, need a refresher, or a complete laundry education? Check out The Campus Clothes Line™, a new interactive resource for all things laundry - including: laundry instructions & advice, stain tips, videos, prizes and more!
For WildCARD discounts on laundry and dry cleaning services visit the WildCARD Advantage Discount website.
Non-Working Machines or Lost Money
If you encounter a problem or concern with any washer or dryer on campus, then you can contact the laundry vendor, Mac-Gray, at 1-800-622-4729 or you can visit the LaundryLinx website. You can also contact Housekeeping from 8:30 a.m. - 4:30 p.m. (847-491-5101), and they will submit a repair request. Please note if you report the concern directly to Mac-Gray (instead of first reporting the concern to Housekeeping), the company can provide faster response.
If the system accepted your quarters but did not operate the washer or dryer, call Mac-Gray at 1-800-622-4729 and speak to Customer Service Representative. You can also visit the LaundryLinx website and look for "Request Refund."
If the system deducted money from your Munch Money but did not operate the washer or dryer, then please go to Housekeeping in Foster-Walker between 8:30 a.m. and 4:30 p.m. Please be sure to have available the date you lost the funding, the amount lost, the building, the machine number, and the approximate time of the transaction.