If you are locked out of your room, you should first try to contact your roommate. If you your roommate is not available, then you can call a CA to let you in. Please do this my visiting a duty board in your building and calling each CA. If your key is lost, you will be charged approximately $181 for a lock change.
Lost Key Policy
Lost keys can be replaced at the housekeeping office in Foster-Walker Complex (1927 Orrington Ave, phone 847-491-5101). Housekeeping office hours are 8:00 a.m. - 4:30 p.m., Monday through Friday, and 9:00 a.m. - 4:30 p.m. on Saturdays.
If you lose your room key, we must change the lock, for which you will be charged $181.
If you break your key, bring all pieces to the Housekeeping Office in Foster-Walker during the hours listed above. If you can return all pieces, then there will be no charge. If you do not have all of the pieces, then you may be charged for a new key/lock.