Our process is designed to ensure the timely delivery of professional, accurate, and cost-effective publications. 

First, contact Anne Egger, director of publications, at 1-4880 or You will meet with a Global Marketing and Communications editorial/design team to discuss your project's objectives, scope, and timeline. Afterward, you will receive a written estimate of costs and a project schedule. Our work together may involve all or some of the following stages. Your editor will be your primary contact for the duration of the project, serving as the project manager and handling any questions or issues that arise during production.

  • GMC receives the copy (typically in Word) to be edited and any available photos, illustrations, etc. (Note: We ask you to obtain any necessary approvals by others in your department before submitting copy to us.) 
  • GMC returns the edited copy to you for review; design work begins.
  • GMC presents the layout; you receive page printouts (galleys) for proofreading.
  • After you return the galleys to GMC with any final changes, the project goes to the printer.
  • GMC receives a printer’s proof for you to approve.
  • The finished product is delivered.

At the start of a new project we'll ask you for information that will help us efficiently create an effective publication:

  • Who are the project's primary audiences?
  • What are the project's primary objectives?
  • Who from your department will act as contact person? By streamlining your departmental approval process, you'll save time.
  • Are there any vacation dates or variations in office hours that may affect deadlines?
  • What is your budget and the quantity to be printed? We'll need this information to estimate project costs.
  • To what chart string should editorial, design, and outside costs be billed?