Northwestern Travel Agencies
All faculty and staff at Northwestern are highly encouraged to use one of Northwestern's three travel agencies to book University travel. Each agency offers a range of services to meet the various needs of our travelers.
- For detailed information on booking through Egencia, Northwestern's online booking tool, please visit the Egencia page.
- For specific costs and fees associated with each agency, please visit the Agency Fees page.
Agency Services Comparison
| Egencia | Travel 100 Group | |
|---|---|---|
| Type of Agency |
Online Booking Tool
|
Local Travel Agency offering high touch service. |
| Contact Information |
877-801-3068 (toll-free) |
847-256-7570 |
| Overview | Expedia's corporate online booking tool; offers streamlined booking process for airfare, hotels, and car rentals | Full-service travel agency in the Chicagoland area, comprised of more than 70 advisors; offers preferred rates on hotels, cruises, tours, and car rentals |
| Focus of Agency | Simple trips for individuals | Itinerary planning and booking for simple to complex trips in consultation with an experienced advisor. |
| Any Fee for booking a ticket through the agency? | Not online* Yes via phone |
Yes, Agent assisted fee $27.50 |
| Any Fee for calling about a previously booked ticket? | Yes | No |
| Group travel arrangements available? | Not online | Yes |
| Direct billing available for airfare? | Yes | Yes |
| Direct billing available for hotels? | Some hotels, including all hotels with Northwestern's Discounted Rates | On a case-by-case basis. |
| Ability to book international sponsored travel? | Only on U.S. Airlines | Yes |
| Billing across multiple chart strings available? | No | Yes |
| International hotels available? | Yes | Yes |
| Hours of Operation | 24/7 | M-F: 9 am-5 pm Sat: by appointment only |
| 24/7 Emergency Support? | Yes: 877-801-3068 (Fees may apply) | Yes: 800-823-2593 (for an additional Fee) |
*Northwestern pays a fee for each ticket booked online through Egencia; this fee is paid for by Travel Services and is not charged to the department/unit.