User Acceptance Testing

User acceptance testing (UAT) is the last phase of the the validation process. During UAT, actual users test the system to make sure it can handle required tasks in real-world scenarios, according to specifications.

As a tester, your perspective and insights will provide crucial feedback to the Facilities and IT teams finalizing system setup and preparing for release. Your role in this process will help ensure a smooth roll out of the finished product across NU Facilities.

The following are resources to help execute User Acceptance Testing

Execution Resources

Environment

https://northwestern-qa.tririga.com

Testing Materials

Non FC Inputs

Scripts

Reporting and Tracking

Issue Submission Form

UAT FAQ

What do I need to bring?

  • If you are a Technician, you do not need to bring anything with you to testing. You will be issued a special iPad configured for Facilities Connect testing, which is to remain with FMIT at 2020 Ridge upon completion of your testing session(s). You will not take this iPad with you when you leave.
  • If you are a Supervisor, please bring your laptop to your testing session(s). Similarly, you will also be issued a special iPad configured for Facilities Connect testing, which is to remain with FMIT at 2020 Ridge upon completion of your testing session(s). You will not take this iPad with you when you leave.
  • All other user groups, please bring your laptop.
  • All users MUST know their NetIDs and Password in order to be able to test.

What do I need to know?

  • All users MUST know their NetIDs and Password in order to be able to test.

What exactly does a Tester have to do?

  • You will get early access to the upcoming release of Facilities Connect in our test environment
  • You will be provided a list of tasks (ones that you normally do) and step-by-step instructions on how to do them in the system
  • You get to execute those tasks Facilities Connect while trying to break it / find any defects
  • At the end of testing, you will let us know what you found

Can I pass off my invite and send someone else?

  • Testing system access is tied to your NetID, so no you cannot send someone else in your place
  • If you cannot or do not want to participate, please let us know in advance so we can invite someone else in your place and have access set up correctly. Please email us at connect@northwestern.edu

Where can I find out more about how the UAT session will run?

Watch the UAT Kickoff session:

 

What functionality will be included in the O&M release?

  • Operations and Maintenance | Correct Maintenance, Preventive Maintenance, Inventory Management, Key Requests, Time Tracking, Recharge, and Mobile Tools
  • Project Management  | Viewing Projects

I have been invited to multiple sessions. Do I have to go to all of them?

If you have been invited to multiple sessions, please plan on attending all the sessions.  You will perform different tests each day.