Northwestern Travel Agencies
All faculty and staff at Northwestern are highly encouraged to use one of Northwestern's three travel agencies to book University travel. Each agency offers a range of services to meet the various needs of our travelers.
- For detailed information on booking through Egencia, Northwestern's online booking tool, please visit the Egencia page.
- For specific costs and fees associated with each agency, please visit the Agency Fees page.
Agency Services Comparison
|Egencia||Intra World Travel||Travel 100 Group|
|Type of Agency||Online Booking Tool
(Agent available by phone for add'l Fee)
Brick & Mortar Travel Agency
|Brick & Mortar Travel Agency|
Intra World Travel Website
|Overview||Expedia's corporate online booking tool; offers streamlined booking process for airfare, hotels, and car rentals||Evanston-based, minority-owned travel agency; provides itinerary solutions with focus on personal service; can book airfare, hotels, and cars||Full-service travel agency in the Chicagoland area, comprised of more than 50 agents; offers preferred rates on hotels, cruises, tours, and car rentals|
|Focus of Agency||Simple trips for individuals||More complex trips where an individual travel agent may help||Itinerary planning and booking for complex trips provided by travel agent|
|Any Fee for booking a ticket through the agency?||Not online*
Yes via phone
|Any Fee for calling about a previously booked ticket?||Yes||No||No|
|Group travel arrangements available?||Not online||Yes||Yes|
|Direct billing available for airfare?||Yes||Yes||Yes|
|Direct billing available for hotels?||Some hotels, including all hotels with Northwestern's Discounted Rates||No||No|
|Ability to book international sponsored travel?||Only on U.S. Airlines||Yes||Yes|
|Billing across multiple chart strings available?||No||Yes||No|
|International hotels available?||Yes||Yes||Yes|
|Hours of Operation||24/7||M-F: 9 am-5:30 pm
Sat: 10 am-1 pm
|M-F: 9 am-5 pm
Sat: by appointment only
|24/7 Emergency Support?||Yes: 877-801-3068 (Fees may apply)||No||Yes: 800-823-2593 (for an additional Fee)|
*Northwestern pays a fee for each ticket booked online through Egencia; this fee is paid for by Travel Services and is not charged to the department/unit. Note: the department/unit will be charged a small fee for booking Southwest Airlines flights on Egencia online.