About Your Bill
This section explains your tuition and fees bill:
Billing Methods
You can receive your bill in two possible ways:
1. eBilling through QuikPAY
The QuikPAY® eBill service allows you and your authorized payers to receive your bills online with e-mail notification when each new bill is available. You may also view 12 months of past invoices online. Electronic billing is the preferred method of bill delivery.
To access your bills through QuikPAY: Students can access QuikPAY® through CAESAR (CAESAR > For Students > Financial Services > View eBill & ePay). Authorized payers can access QuikPAY® directly and view bills after a student has authorized them. See Payments by parents and authorized payers for more information about how to authorize.
2. Paper bill mailed to you
If you choose to receive a paper bill, one copy of each bill will be sent to your billing address
- Evanston students: If you have not specified a billing address, your bill will be sent to your permanent address; if you have not specified a permanent address, your bill will be sent to your current address.
- Chicago students: If you have not specified a billing address, your bill will be sent to your current address; if you have not specified a current address, your bill will be sent to your permanent address.
You can change your billing address at any time online (CAESAR > Personal Portfolio > My Addresses) or by completing a form at Student Accounts.
Please allow 2-3 days after bill availability for mail preparation and approximately 5 business days for mail delivery within the U.S. Failure to receive bills is not sufficient cause for extending payment due dates.
To select the paper bill option: Students must select the paper bill option in the eBill system (CAESAR > For Students > Financial Services > View eBill & ePAY > User Preferences). You must request the paper bill option no later than the 8th of the billing month.
Understanding Your Bill
- Individual items or amounts
Various areas within the University initiate the charges and credits on your bill; to get details about a particular item or amount on your bill, locate the office responsible for the charge or credit, and contact that office directly. See Who can help me with…? for a listing of topics and the office responsible for them.
- Financial aid credits
Financial aid credits will not be reflected on your account until the tuition charges for that term appear. Aid credits also may be removed from your account if you do not comply with the necessary financial aid disbursement procedures. It is your responsibility to contact your Financial Aid Office if problems or delays occur.
- Amount due
If you receive a bill that has a payment due amount, pay the amount due by the payment due date. The month after you have paid your account in full, you may receive a bill that shows the payment you made and a resulting a zero balance. No payment is necessary. This statement is for your records only.
- Credit balance
If you receive a bill that has a credit balance (CR), no payment is due. You may request that the balance be refunded to you. See Financial Aid Refunds for directions on requesting a refund.
Billing Adjustments
If you wish to contest a portion of the bill, you should pay the uncontested portion by the due date and immediately contact the appropriate office to request an adjustment.
To avoid a hold on your registration for the next term, you should pursue adjustments promptly.