619 Clark Street, Room 110
John E. A. Ferrer
619 Clark Street, Room 109
e-Commerce Operations acts as technical administrator for merchant card (credit card receipting) locations and online event registration sites. This department is also responsible for ensuring that the University as a whole is compliant with PCI-DSS (Payment Card Industry – Data Security Standards) and is committed to protecting cardholder data as well as other sensitive payment information. e-Commerce Operations is charged with moving the University toward electronic payments and receipts.
Prior to applying for a merchant card account to start receiving credit card payments, you must first read the following:
Merchant Card Policy
Merchant Card Processing Procedures
Credit Card Security (PCI-DSS Compliance)
To apply, download the Merchant Card Processing Request Form from the Quick Links section below. Approvals are granted based on a department's ability to demonstrate:
- business case strength
- robustness of the business processes and procedures to ensure duty segregation, accuracy in daily balancing and reconciling transactions and timely creation of deposits (CRTs), monthly tie out of transactions against budget statements
- presence of security policies geared towards the protection of cardholder data
Please contact us at Ccard@northwestern.edu if you need advice completing an application. If you require a terminal or terminals for short term use only, you can use one of our standby accounts and rent the required equipment by clicking on Terminal Rentals in Quick Links.
For any other questions concerning the merchant card program and PCI Compliance, please contact us via email at Ccard at northwestern.edu. For online event registration questions, visit the Online Event Registration page by clicking on the link in the Resources section.