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Vending Machines

Credit/Debit Card Charges

Many of our vending machines allow for purchases with a credit or debit card. You pay the same price whether you use cash, credit card or debit card. You can also make multiple purchases with one swipe (or "contactless" reading) of your card. In order to allow this capability, the vending system will temporarily place a "hold" on your credit/debit account for approximately 24-72 hours. The "hold" amount is $1.25 for food machines and $2.00 for beverage machines. Once your card-issuing bank settles the transaction, your charge will change to reflect the original purchase price.

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Food Items and Prices

The Vending program is aware of changing food service trends and dietary patterns. As a result, vending menus are adjusted periodically to be in line with current food consumption patterns.

It is our objective to keep prices and portions realistic and comparable with prices and portions of similar vending operations in the community. The vending program is periodically sent out for bid to ensure that it remains competitive.

Refunds

If you lose money in a University vending machine, you can receive reimbursement from a refund bank location. The following locations on both campuses are equipped to reimburse people who lose money in University vending machines.

In most cases, contacts will only provide refund services for their buildings (Exceptions: the Jacobs Center, Tech Institute, and Procurement and Payment Services will provide refund service for the entire campus). If you cannot locate the person designated for the refund bank, contact Ellen Barnes at (847) 491-3274.

Problems with a broken machine or inventory supply?

Please call the phone number on the vending machine and provide the machine number:

  • Canteen (snacks): (800) 676-6652
  • Coca-Cola: (800) 676-6652

You may also fill out the comment cards attached to the machine. For other vending questions, visit our Contact page.