Facilities
Working towards a safe, sustainable and reliable campus environment.
How We Can Help
We're here to support the Northwestern community.
Explore our services and find assistance.
Report an Urgent or Critical Issue

If you observe or are aware of an urgent issue related to Northwestern’s buildings or grounds, please call Facilities immediately.
Contact Us
Call 312-503-8000 (Chicago)
Urgent Issues Include:
- Active leaks
- Power outages
- Broken windows
- Elevator issues
- Security concerns
- Active alarms
- Fallen trees
- More on critical issues
Request a Repair or Maintenance

Facilities responds to repairs and renovation requests for University buildings and building components, the exterior and grounds, and related infrastructure.
Common Service Requests
- Keys and building access
- Plumbing
- Lighting and electrical
- Temperature and HVAC
- Elevator repair
- Grounds maintenance
- Housekeeping
- More about repairs, maintenance, and event support
Initiate a Project

Facilities provide technical expertise and management services for the planning, design, and construction of capital and non-capital projects.
Learn more about the project process
- Capital projects
- Non-capital projects
- Project budgeting
- Overview of the project process
What We Do
Facilities serves as steward to Northwestern's physical properties while upholding key values.
Our Mission
Advance Northwestern’s legacy by creating an environment that sparks innovation, elevates excellence, and delivers lasting value.
Project Highlights
Facilities works to preserve the University's heritage and pursue distinguished design; plan for maintenance and functionality; and reflect environmental responsibility.

2001 Sheridan Road
Facilities led a complete transformation of 2001 Sheridan Road, formerly known as the Donald P. Jacobs Center, into a hub for the social sciences at Northwestern. An exterior power wash brought new life to the original architecture, along with a newly landscaped main entrance and outdoor seating areas. Inside, the space features updated classrooms, state-of-the-art labs, collaboration spaces, and a new café to serve the building’s occupants.
This video provides a walkthrough of the building and a look at the new outdoor space.
To learn more about the latest at Facilities, visit our news page.
Announcements and Notices
Latest Facilities happenings on the Northwestern University campus.