2011
The 2011 Best Practices Forum was held on Thursday, May 24, 2011 on the Chicago Campus. The Forum served as a practical way for leaders across the University to share their own specific experiences and demonstrate practical examples of successful technology, process, and people solutions in their respective units. The day fostered creative thinking and provided a forum for some of the best ideas being implemented across the University to be showcased.
This year's forum included a lunchtime presentation “Making Big Change (without leaving fingerprints) in the Modern Research University" by Sally Blount, Dean of the Kellogg School of Management and the Michael L. Nemmers Professor of Management and Organizations.
Approximately 150 staff members participated in the event. Most were administrators from both the Schools and Central Administration. There was representation from each of the eleven schools at the forum.
List of participants for 2011
The 2011 presentations included:
Title: Checklists: Setting a Standard for Efficient, High-Quality Customer Service
Presenters:
Susan Morris, Research Administrator
Jarrod Routh, Research Coordinator
Elizabeth Adams, Director of Research Administration
Title: Using Business Intelligence to Enable Student Analytics and Decision Making
Presenters:
Mike Mills, Associate Provost for University Enrollment
Luna Rajbhandari, Director Business Intelligence Solutions
Title: Ensuring the Instructor's Voice is Present in Online, Asynchronous Classrooms
Presenters:
Frank Tomsic, Director Distance Education
Caitlin Frano, Curriculum Development Specialist
Cynthia Witz, Coordinator Academic Programs
Title: Developing and Maintaining Excellent Websites: How to Empower Those Responsible for Your Websites
Presenters:
Gina Myerson, Assistant Dean Marketing & External Communications
Alan Wolff, Senior IT Director
Title: Understanding the Curriculum – Steps Toward Exploiting Learning Analytics
Presenters:
Dr. John X. Thomas, Senior Associate Dean Education Programs
Brian Agne, Business Systems Analyst
Mac Flores, Senior Software Developer
Title: Don't Fear Change, Plan For It: Taking an Iterative Approach to Project Management
Presenters:
Stu Baker, Associate University Librarian
Chris Comerford, Director of Information Technology WCAS
Title: Using a “Balanced Scorecard” to Drive Success
Presenters:
Meg McDonald, Senior Executive Director Office for Research
Cathy Berardi, Research Administrator

