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Service Updates and Announcements

 This page is updated with changes for Shuttle Services, Evanston Parking, and Chicago Parking announcements.

COVID-19 Service Changes and Updates

Updated April 8, 2021

The Evanston Parking Office is open with limited staff. Masks, social distancing, and strict adherence to all University COVID-19guidelines and policies is required. The Chicago Parking Office has alternative services available at this time; see below for exact details. Please understand that offices may need to close temporarily during lunch and break periods. For any questions email is best:

Shuttle Information

  • Please note, per University guidance, community members are required to wear masks in all public and shared environments on campus, and in alignment with other guidance regarding the use of masks on campus, which includes University-provided group/mass transit.
  • Intercampus:
    • Shuttle capacity is currently limited to 15 riders per bus. Ridership trends are closely monitored and schedules are adjusted, to the extent possible. As a reminder, the mission of this route is to transport the campus community for business purposes, not for commuting.
    • Beginning Tuesday, January 19 the route has resumed its normal pre-COVID schedule. We will be monitoring ridership and may adjust service based on utilization levels. For your convenience, shuttles can be tracked in real-time using TransLoc.
    • Evanston to Chicago schedule
    • Chicago to Evanston schedule
  • Campus Loop: From April 6 through June 11 (the end of the academic year), shuttle service on this route will operate between 9 p.m. and 12:50 a.m.
  • Evanston Loop: From April 6 through June 11 (the end of the academic year), the 7 p.m., 7:40 p.m., and 8:20 p.m. shuttle runs that originate from the Library/Norris Center stop during the winter months will not operate. The other 17 scheduled shuttle runs for this route will remain the same.
  • Chicago Train Shuttles:
    • Regular service is operating at this time. All riders are required to have a monthly shuttle pass or single-ride ticket. To purchase passes using a credit card or debit card, visit the Erie-Ontario garage Customer Service Office (located on Ontario Street just east of the southeast elevator lobby) between 8:00 a.m. and 5:00 p.m., Monday – Friday.
  • Contact information: shuttle@northwestern.edu or leave a message at 312-503-8129 which will be monitored and calls returned.

Evanston Parking Information

The Evanston Parking office is currently open. Masks, social distancing and strict adherence to all University COVID-19 guidelines and policies is required. There is a limit of two customers in the office at a single time.

Monthly parking for full-time Evanston campus faculty, staff, and commuter students will continue at the part-time rate of $32 per month for April, May, and June. Beginning in July 2021, the monthly parking fee is expected to return to the full-time rate. FY21 permits obtained for Spring Quarter must be displayed by April 6, 2021.

As outlined in the Evanston Campus Parking Policies, temporary permits are non-refundable. Please note temporary permits can be purchased on a daily or monthly basis.

Faculty, staff, and students who reside within the University’s walking-zone, will not be eligible for spring quarter parking. Those with special circumstances may file an exemption request.

For questions please contact us at parking@northwestern.edu or 847-491-3319.

Chicago Parking Information

The Chicago Parking Office is open with limited staff. The office is open Monday through Friday from 8:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m.; it is closed from 1:00 p.m. to 2:30 p.m. for staff lunch and administrative responsibilities. Please understand the office may also need to close temporarily during break periods. Masks, social distancing and strict adherence to all University COVID-19 guidelines and policies is required.

  • Discount parking coupons ($11.00 per day - pink coupons): Northwestern faculty and staff with Wildcards and contractors with a University issued Contractor Identification Card must display their card to obtain up to 10 discount coupons. Coupons are available at the following locations:
    • Huron Garage Customer Service office: Located on the second level outside of the northwest elevator lobby. To access the office from the ground floor, press Level 1 in the elevator. The office is open 8:00 a.m. to 5:00 p.m., Monday through Friday.
    • Erie Garage Customer Service office: Located near the first floor vehicle exit on Ontario Street just east of the southeast elevator lobby. The office is open 8:00 a.m. to 5:00 p.m., Monday through Friday.
    • Parking Services Office: Located in Abbott Hall, Room 100. The office is open 8:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m., Monday through Friday. Note that due to limited staff, the office is closed from 1:00 p.m. to 2:30 p.m. and may close temporarily during break periods.
  • University department requests for discounted and free parking coupons (Green, Blue and White Coupons)
    • Send the request via the Discounted Parking Request Form.
    • Once an order is processed, coupons are available for pick up at the Erie garage Customer Service office (office hours and directions above). Individuals picking up coupons must provide the original requestor’s full name and sign for the coupons. Please note we are unable to send coupons in campus or US mail.
  • Monthly contractor parking: To renew your monthly contractor parking please go to the Erie Ontario Garage Customer Service Office located on Ontario Street near the first floor vehicle exit, just east of the southeast elevator lobby. Fill out the monthly renewal form at the office and make your payment there. You can renew your parking access Monday through Friday from 8:00 a.m. to 5:00 p.m. In an effort to reduce cash handling, please utilize credit cards or checks for your payments. This will be the temporary location for contractor permit renewals until the Chicago Campus Parking and Transportation Office reopens. If you have questions please call us at 312-503-1103 or email us at chicagoparking@northwestern.edu. We are sorry, but at this time we are not able to process new requests for contractor parking.
  • Bike Room access: We are currently unable to process new requests for Bike Room access. Please call our office at 312-503-1103 if you currently have access to the Bike Room and your access is expiring.
  • Contact information: chicagoparking@northwestern.edu or leave a message at 312-503-1103 which will be monitored and calls returned.

Shuttle Service Updates

Spring Quarter Shuttle Information

  • Campus Loop: From April 6 through June 11 (the end of the academic year), shuttle service on this route will operate between 9 p.m. and 12:50 a.m.
  • Evanston Loop: From April 6 through June 11 (the end of the academic year), the 7 p.m., 7:40 p.m., and 8:20 p.m. shuttle runs that originate from the Library/Norris Center stop during the winter months will not operate. The other 17 scheduled shuttle runs for this route will remain the same.
  • Intercampus:
    • Shuttle capacity is currently limited to 15 riders per bus. Ridership trends are closely monitored and schedules are adjusted, to the extent possible. As a reminder, the mission of this route is to transport the campus community for business purposes, not for commuting.
    • Beginning Tuesday, January 19 the route has resumed its normal pre-COVID schedule. We will be monitoring ridership and may adjust service based on utilization levels. For your convenience, shuttles can be tracked in real-time using TransLoc.
    • Evanston to Chicago schedule
    • Chicago to Evanston schedule
  •  

Evanston Parking Announcements

Spring Quarter Reduced Parking Fee

Monthly parking for full-time Evanston campus faculty, staff, and commuter students will continue at the part-time rate of $32 per month for April, May, and June. Beginning in July 2021, the monthly parking fee is expected to return to the full-time rate. FY21 permits obtained for Spring Quarter must be displayed by April 6, 2021.

As outlined in the Evanston Campus Parking Policies, temporary permits are non-refundable. Please note temporary permits can be purchased on a daily or monthly basis.

Faculty, staff, and students who reside within the University’s walking-zone, will not be eligible for spring quarter parking. Those with special circumstances may file an exemption request.


Parking Lot Gates and Pay Stations

Parking controls (gates, card readers, and pay stations) in the North and South Parking Garages are in operation. Current permit holders will gain access to the garages by swiping their Wildcard at the entrance gates. Daily parking for those without current permits is available for a $9.00 fee. Daily parking may be paid for at pay stations located in each elevator lobby. Further detailed information is available under Policies.

2020-21 Parking Permits

Permits are now available for purchase. Faculty and staff who had a 2019-20 permit may renew online. Renewal notices with a link to the online renewal site were sent via email. Student and contract staff permits are available in the Parking Office.

Vehicle Storage

Storage of vehicles in main campus lots and garages for periods of time exceeding 48 consecutive hours is prohibited. This includes all holiday and academic break periods.

Contractor parking

Construction contractors for all capital projects are prohibited from parking in all main campus lots. This includes North Garage (# 105), South Garage (# 211) and South Beach two level structure (# 214, 215).

Lot Closures

  • Blomquist Gym (Lot 129) closed until further notice
  • Library Place/Sheridan Road (Lot 130) closed until further notice

Major Events

  • None at this time

Chicago Parking Announcements

Chicago Campus Parking Lot/Garages Gate Equipment Modernization

The work continues in the Huron and Erie garages and Abbott Lot to modernize the gate equipment and to improve the process for parkers entering and exiting these locations. The enhancements include:

  • Replacement of parking card readers at the gates in all three parking locations to allow parkers to simply tap their cards to enter/exit versus swiping.
  • New license plate readers at the entry/exit lanes in the Huron and Erie garages. Monthly parkers who provide their license plate information to Parking Services will be able to enter/exit the garages without tapping their parking cards. If your license plate information has changed since you applied for parking, you can update it using our License Plate Update form. Monthly parkers can use their WildCard or Northwestern Medicine card as a back-up method to enter/exit the garages, if needed.

Here are the dates for the phased transition to the new equipment:

  • Erie Garage: Monday, April 5, 2021
  • Huron Garage: Monday,  April 19, 2021
  • Abbott Lot: Monday, April 26, 2021
While we expect a smooth transition to the new systems, parking attendants will be stationed at the entry/exit gates on the customer dates to assist you. If you have any questions or experience any issues, please contact Chicago Parking at chicagoparking@northwestern.edu or 312-503-1103.