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Service Updates and Announcements

 This page is updated with changes for Shuttle Services, Evanston Parking, and Chicago Parking announcements.

COVID-19 Service Changes and Updates

Updated January 18, 2021

The Evanston Parking Office is open with limited staff. Masks, social distancing, and strict adherence to all University COVID-19guidelines and policies is required. The Chicago Parking Office has alternative services available at this time; see below for exact details. Please understand that offices may need to close temporarily during lunch and break periods. For any questions email is best:

Shuttle Information

  • Please note, per University guidance, community members are required to wear masks in all public and shared environments on campus, and in alignment with other guidance regarding the use of masks on campus, which includes University-provided group/mass transit.
  • Intercampus:
    • Shuttle capacity is currently limited to 15 riders per bus. Ridership trends are closely monitored and schedules are adjusted, to the extent possible. As a reminder, the mission of this route is to transport the campus community for business purposes, not for commuting.
    • Beginning Tuesday, January 19 the route will resume its normal pre-COVID schedules. We will be monitoring ridership and may adjust service based on utilization levels. For your convenience, shuttles can be tracked in real-time using TransLoc.
    • Evanston to Chicago schedule
    • Chicago to Evanston schedule
  • Campus Loop: Service will begin at the end of Winter Wildcat Wellness on Tuesday, January 18. Ridership will be monitored and service adjustments may be implemented based on these trends.
  • Evanston Loop: Service will begin at the end of Winter Wildcat Wellness on Tuesday, January 18. Ridership will be monitored and service adjustments may be implemented based on these trends.
  • Chicago Train Shuttles:
    • Regular service is operating at this time. All riders are required to have a monthly shuttle pass or single-ride ticket. To purchase passes using a credit card or debit card, visit the Erie-Ontario garage Customer Service Office (located on Ontario Street just east of the southeast elevator lobby) between 8:00 a.m. and 5:00 p.m., Monday – Friday.
  • Commuter Benefits: Information from Coronavirus/COVID-19 Updates FAQ page.

    If you need to change an existing or future order, you must log into www.payflex.com before the monthly cutoff date (5th of each month) and shut off your deduction. If you do not place or update your order before the cutoff date you will receive your transit benefit for one more month. No refunds or adjustments can be provided. More information on the Commuter Benefit can be found on the Human Resources website: https://www.northwestern.edu/hr/benefits/transit-relocation/commuter-benefits/index.html.

  • Contact information: shuttle@northwestern.edu or leave a message at 312-503-8129 which will be monitored and calls returned.

Evanston Parking Information

The Evanston Parking office is currently open. Masks, social distancing and strict adherence to all University COVID-19 guidelines and policies is required. There is a limit of two customers in the office at a single time.

Monthly parking for full-time Evanston campus faculty, staff, and commuter students will continue at the part-time rate of $32 per month for January, February, and March. Beginning in April 2021, the monthly parking fee is expected to return to the full-time rate. FY21 permits obtained for Winter Quarter must be displayed by January 19, 2021.

As outlined in the Evanston Campus Parking Policies, temporary permits are non-refundable. Please note temporary permits can be purchased on a daily or monthly basis.

Students who purchased annual or academic year parking permits and request a refund in exchange for a temporary Winter Quarter reduced cost permit for the $32 part-time rate must follow the student permit cancellation policy. For FY 21 Winter Quarter, a 75% refund is available to students through January 25, 2021.

Faculty, staff, and students who qualify for parking and reside within the University’s walking-zone may also purchase Winter Quarter monthly parking at the $32 part-time rate.

For questions please contact us at parking@northwestern.edu or 847-491-3319.

Chicago Parking Information

The Chicago Parking Office is open with limited staff. The office is open Monday through Friday from 8:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m.; it is closed from 1:00 p.m. to 2:30 p.m. for staff lunch and administrative responsibilities. Please understand the office may also need to close temporarily during break periods. Masks, social distancing and strict adherence to all University COVID-19 guidelines and policies is required.

  • Permits: Faculty/Staff Chicago campus parking permit holders will not be charged for August and September parking fees, except for parkers who made regular use of parking during those two months. In this instance, regular use is defined as six or more days of parking during a month. Accordingly, payroll deductions for September and October paychecks that cover August and September parking permit fees, respectively, will be cancelled for permit holders, except for individuals who used parking six or more days.
  • Discount parking coupons ($11.00 per day - pink coupons): Northwestern faculty and staff with Wildcards and contractors with a University issued Contractor Identification Card must display their card to obtain up to 10 discount coupons. Coupons are available at the following locations:
    • Huron Garage Customer Service office: Located on the second level outside of the northwest elevator lobby. To access the office from the ground floor, press Level 1 in the elevator. The office is open 8:00 a.m. to 5:00 p.m., Monday through Friday.
    • Erie Garage Customer Service office: Located near the first floor vehicle exit on Ontario Street just east of the southeast elevator lobby. The office is open 8:00 a.m. to 5:00 p.m., Monday through Friday.
    • Parking Services Office: Located in Abbott Hall, Room 100. The office is open 8:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m., Monday through Friday. Note that due to limited staff, the office is closed from 1:00 p.m. to 2:30 p.m. and may close temporarily during break periods.
  • University department requests for discounted and free parking coupons (Green, Blue and White Coupons)
    • Send the request via the Discounted Parking Request Form.
    • Once an order is processed, coupons are available for pick up at the Erie garage Customer Service office (office hours and directions above). Individuals picking up coupons must provide the original requestor’s full name and sign for the coupons. Please note we are unable to send coupons in campus or US mail.
  • Monthly contractor parking: To renew your monthly contractor parking please go to the Erie Ontario Garage Customer Service Office located on Ontario Street near the first floor vehicle exit, just east of the southeast elevator lobby. Fill out the monthly renewal form at the office and make your payment there. You can renew your parking access Monday through Friday from 8:00 a.m. to 5:00 p.m. In an effort to reduce cash handling, please utilize credit cards or checks for your payments. This will be the temporary location for contractor permit renewals until the Chicago Campus Parking and Transportation Office reopens. If you have questions please call us at 312-503-1103 or email us at chicagoparking@northwestern.edu. We are sorry, but at this time we are not able to process new requests for contractor parking.
  • Bike Room access: We are currently unable to process new requests for Bike Room access. Please call our office at 312-503-1103 if you currently have access to the Bike Room and your access is expiring.
  • Contact information: chicagoparking@northwestern.edu or leave a message at 312-503-1103 which will be monitored and calls returned.

Shuttle Service Updates

Winter Wildcat Wellness and Winter Quarter Information

Please note the following updates to shuttle service for Winter Wildcat Wellness and Winter Quarter. Shuttle capacity will continue to be limited to 15 passengers per bus and masks are required to be worn by riders while on the bus.

  •  Intercampus: The route will not operate on Monday, January 18 in observance of Martin Luther King, Jr Day. Beginning on Tuesday, January 19 the route will return to its full schedule. Upon the return to full service, we will monitor ridership and may append service based on utilization levels.
  • Evanston Loop and Campus Loop: These routes will begin operation at the end of Winter Wildcat Wellness on Tuesday, January 19. Both routes will operate on the full, regular schedule. Ridership will be monitored and service adjustments may be implemented based on these trends.

Evanston Parking Announcements

Winter Quarter Reduced Parking Fee

Monthly parking for full-time Evanston campus faculty, staff, and commuter students will continue at the part-time rate of $32 per month for January, February, and March. Beginning in April 2021, the monthly parking fee is expected to return to the full-time rate. FY21 permits obtained for Winter Quarter must be displayed by January 19, 2021.

As outlined in the Evanston Campus Parking Policies, temporary permits are non-refundable. Please note temporary permits can be purchased on a daily or monthly basis.

Students who purchased annual or academic year parking permits and request a refund in exchange for a temporary Winter Quarter reduced cost permit for the $32 part-time rate must follow the student permit cancellation policy. For FY 21 Winter Quarter, a 75% refund is available to students through January 25, 2021.

Faculty, staff, and students who qualify for parking and reside within the University’s walking-zone may also purchase Winter Quarter monthly parking at the $32 part-time rate.

Parking Lot Gates and Pay Stations

Parking controls (gates, card readers, and pay stations) in the North and South Parking Garages are in operation. Current permit holders will gain access to the garages by swiping their Wildcard at the entrance gates. Daily parking for those without current permits is available for a $9.00 fee. Daily parking may be paid for at pay stations located in each elevator lobby. Further detailed information is available under Policies.

2020-21 Parking Permits

Permits are now available for purchase. Faculty and staff who had a 2019-20 permit may renew online. Renewal notices with a link to the online renewal site were sent via email. Student and contract staff permits are available in the Parking Office.

Vehicle Storage

Storage of vehicles in main campus lots and garages for periods of time exceeding 48 consecutive hours is prohibited. This includes all holiday and academic break periods.

Contractor parking

Construction contractors for all capital projects are prohibited from parking in all main campus lots. This includes North Garage (# 105), South Garage (# 211) and South Beach two level structure (# 214, 215).

Lot Closures

  • None at this time

Major Events

  • None at this time

Chicago Parking Announcements

There are currently no announcements