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Hardware Replacement - Roles and Responsibilities

To assist in preparing staff for planning for these meeting and replacing hardware please review the outlined tasks and responsibilities.  If a school, unit, or department is also replacing hardware and migrating to Northwestern Print, there will be additional required tasks to work through as the equipment is put into production.

Departmental Contact

What are my responsibilities as the departmental contact?

Local IT

What are my local IT department’s responsibilities?

Ricoh Account Manager

What are the Ricoh Account Manager’s Responsibilities?

Ricoh Service Technician

What are the Ricoh Service Technician’s Responsibilities?

Ricoh Trainer

What are the Ricoh Trainer’s Responsibilities?


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