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Health Partners

Northwestern has collaborated with several health partners to create a multifaceted healthcare offering. Eligibility to participate with the vendors depends on your enrollment in Northwestern health plans. 

Get to Know The Health Partners

24/7 Nurseline

24/7 access to nurses who can answer your health questions and try to help you decide whether you should go to the emergency room or urgent care center or make an appointment with your doctor.  See the informational flyer.

  • Asthma
  • Back pain
  • Diabetes
  • Dizziness or severe headaches
  • High fever
  • A baby’s nonstop crying
  • Cuts or burns
  • Sore throat
  • And much more

Call toll- free 888-901-9357 

Eligibility: Those enrolled in any Northwestern BCBSIL PPO

Learn to Live

Find out where you may need support.  Learn to Live is an online assessment helps pinpoint the right programs for you, such as: 

  • Stress, anxiety and worry
  • Depression
  • Insomnia
  • Social anxiety
  • Substance use

See the informational flyer and overview video for more information.

 

Eligibility: Those enrolled in any Northwestern BCBSIL PPO plans
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Livongo® 

Livongo is a diabetes management program available through Express Scripts. Livongo provides a free smart touchscreen glucose meter and unlimited lancets and test strips - with no copays or out-of-pocket fees! Employees who are enrolled in a Northwestern-sponsored BCBS medical plan, as well as their covered dependents age 18 and older, are eligible to participate in the program.

Join today at join.livongo.com/northwestern/register or call (800) 945-4355.

Eligibility: Those enrolled in any Northwestern BCBSIL plan

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Omada® 

Omada is a digital lifestyle program that inspires healthy habits you can live with long term. It combines the science of behavior change with unwavering personal support, to help you make changes that actually stick if you’re at risk for conditions, such as Type 2 diabetes or heart disease. The program includes access to a health coach, a wireless scale, weekly online sessions and other participants who may help offer real-time support.

Eligibility: Those enrolled in any Northwestern BCBSIL PPO plan

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Wondr® 

Wondr is a 10-week, online program that teaches participants how to lose weight and improve their health without giving up their favorite foods. Wondr is based on Eatology™, the study of when, why and how we eat. It teaches common-sense skills to help you lose weight and keep it off in the real world, which not only leads to looking and feeling your best, but also reducing your risk for serious conditions like diabetes and heart disease.

Eligibility: Those enrolled in any Northwestern BCBSIL PPO plan

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Hinge Health

Hinge Health is a coach-led digital program for those suffering with chronic back, knee or hip pain. Hinge Health provides exercise therapy using wearable motion sensors and a free tablet computer for guided exercise therapy. The program includes real-time movement feedback, cognitive behavioral therapy and personalized education materials. You can use it anytime, anywhere. You’ll also have access to a health coach who will motivate you and you help you reach your goals. You and your covered family members will go through a clinical screening to determine eligibility for the program.

Eligibility: Those enrolled in any Northwestern BCBSIL PPO plan

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Ovia HealthTM 

If you plan to add to your family, you have help to prepare. Apps from Ovia Health can guide you step-by-step through fertility, pregnancy and parenting. These include Ovia Fertility, Ovia Pregnancy Tracker and Ovia Parenting (download** one or all the apps in iTunesSM or the Google PlaySM store to get started). All programs include in-app support from a registered nurse. If you have a high-risk pregnancy, you’ll also get phone support from a BCBSIL maternity specialist.

Eligibility: Those enrolled in any Northwestern BCBSIL PPO plan

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Member Rewards Program

With Member Rewards, you can shop for in-network medical care like CT scans, MRIs and more, compare costs and maybe even earn a cash reward. This program is part of your health plan benefits and administered by Sapphire Digital. It is quick and easy to use.

Step 1
Shop online by logging in to bcbsil.com to find a reward-eligible location for your procedure or service.

Step 2
Get the procedure or service at your chosen reward-eligible location.

Step 3
Receive a cash reward by check, which will be mailed directly to your home, after your claim is paid and the location is verified as reward-eligible

Here’s why Member Rewards is a great program. You can:
• Compare costs for procedures and services, which can vary by provider
• Estimate and save on your out-of-pocket costs
• Earn cash when you select a reward-eligible provide

Eligibility: Those enrolled in any Northwestern BCBSIL PPO plan
Tobacco Cessation Programs

BCBSIL's tobacco cessation programs consist of methods to help you learn to quit smoking, with one-on-one coaching and innovative lessons developed using the most current academic and medical research.  See flyer for more information.

  • Standard telephonic coaching, and coaching via secured messaging, with unlimited access to a coach throughout a program year.
  • Digital Self-management Program: Consisting of weekly lessons, this online course guides you through the process of quitting tobacco permanently.
  • Earn points for online shopping.

 

Sign up for the Tobacco Cessation Program in the Well onTarget Portal at wellontarget.com. Or call 877-806-9380.

Eligibility: Those enrolled in any Northwestern BCBSIL PPO and HMO plans

** Message and data rates may apply. Terms and conditions and privacy policy are available at bcbsil.com/mobile/text-messaging.

Sapphire Digital is an independent company that administers the Member Rewards program for Blue Cross and Blue Shield of Illinois (BCBSIL). BCBSIL makes no endorsement, representation or warranty regarding Sapphire Digital’s administration of the Member Rewards program. Information received through the Member Rewards program is not meant to replace advice of a health care professional, and decisions regarding course and place of treatment remain with the member and his or her health care provider. Eligibility for rewards is subject to terms and conditions of the Member Rewards program.

Hinge Health is an independent company that has contracted directly with BCBSIL to provide a musculoskeletal management program that is covered under some of the health benefit plans. This material is meant for informational purposes only. BCBSIL makes no endorsement, representations or warranties regarding any products or services offered by Hinge Health, an independent company. Hinge Health is solely responsible for the products or services offered by them. If you have any questions regarding the services offered here, you should contact Hinge Health directly.

Wondr is an independent company that has contracted directly with BCBSIL to provide a weight loss and metabolic syndrome reduction program that is covered under some of the health benefit plans. This material is meant for informational purposes only. BCBSIL make no endorsement, representations or warranties regarding any products or services offered by Wondr, an independent company. Wondr is solely responsible for the products or services offered by them. If you have any questions regarding the services offered here, you should contact Wondr directly.

Omada is an independent company that has contracted directly with BCBSIL to provide an obesity-related chronic conditions (type 2 diabetes and heart disease) risk reduction program that is covered under some of the health benefit plans. This material is meant for informational purposes only. BCBSIL make no endorsement, representations or warranties regarding any products or services offered by Omada, an independent company. Omada is solely responsible for the products or services offered by them. If you have any questions regarding the services offered here, you should contact Omada directly.

Ovia Health is an independent company that provides maternity and family benefits solutions for Blue Cross and Blue Shield of Illinois.

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.