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Health Advocacy Solutions

Northwestern has partnered with BCBSIL to offer Health Advocacy Solutions (HAS). This is a program that features a multidisciplinary healthcare team. This Northwestern dedicated team of healthcare workers, which is available to anyone enrolled in any of the BCBCIL plans offered to active faculty and staff, are available to discuss medications, schedule physician and physical therapy visits, talk about benefit claims, and more*.

A health advocate can help you get the most from your benefits.

Call toll- free 888-901-9357 (weekdays 7 a.m. to 7 p.m. CT). If you call after hours, you can speak with a nurse. 

New Cards Are Coming!

New ID Cards will be issued to ALL faculty and staff enrolled in one of Northwestern's BCBSIL plans. The new cards will include contact information for the HAS plan, which will replace the multiple 800- numbers currently on your card.

Individual plans will get one card and family plans will get two cards. Please note that all PPO ID cards will only have the primary Subscriber/Policyholder name on them and can be used by all dependents enrolled under the policy. 

Connect With MyEvive

You’ll have access to MyEvive, your personal online health hub. MyEvive makes it easy to find and organize your health benefits. And you’ll get personal care reminders, custom health alerts, and more sent right to your email or mobile device. ­Look for more instructions soon on how to register and set your preferences.

Member Rewards Program

Member Rewards, administered by Sapphire Digital, is a program that offers cash rewards when a cost-effective, quality location is selected from several possibilities. Most of us look for value when we’re shopping – why not apply this practice to shopping for health care services? It may help you and your family save money and help you earn cash rewards on medical procedures and services.

 Get to Know The HAS Partners

Omada® 

Omada is a digital lifestyle program that inspires healthy habits you can live with long term. It combines the science of behavior change with unwavering personal support, to help you make changes that actually stick if you’re at risk for conditions, such as Type 2 diabetes or heart disease. The program includes access to a health coach, a wireless scale, weekly online sessions and other participants who may help offer real-time support.

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Naturally Slim® 

Naturally Slim is a 10-week, online program that teaches participants how to lose weight and improve their health without giving up their favorite foods. Naturally Slim is based on Eatology™, the study of when, why and how we eat. It teaches common-sense skills to help you lose weight and keep it off in the real world, which not only leads to looking and feeling your best, but also reducing your risk for serious conditions like diabetes and heart disease.

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Hinge Health

Hinge Health is a coach-led digital program for those suffering with chronic back, knee or hip pain. Hinge Health provides exercise therapy using wearable motion sensors and a free tablet computer for guided exercise therapy. The program includes real-time movement feedback, cognitive behavioral therapy and personalized education materials. You can use it anytime, anywhere. You’ll also have access to a health coach who will motivate you and you help you reach your goals. You and your covered family members will go through a clinical screening to determine eligibility for the program.

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Ovia HealthTM 

If you plan to add to your family, you have help to prepare. Apps from Ovia Health can guide you step-by-step through fertility, pregnancy and parenting. These include Ovia Fertility, Ovia Pregnancy Tracker and Ovia Parenting (download** one or all the apps in iTunesSM or the Google PlaySM store to get started). All programs include in-app support from a registered nurse. If you have a high-risk pregnancy, you’ll also get phone support from a BCBSIL maternity specialist.

 

You will receive more information from BCBSIL and our new wellness vendors in the coming weeks. They will explain the role of a health advocate, talk about how potential cash rewards work and suggest that you download the BCBSIL app**.

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* Health advocates do not replace the care of a doctor and you should talk to your doctor about any medical questions or concerns.

** Message and data rates may apply. Terms and conditions and privacy policy are available at bcbsil.com/mobile/text-messaging.

Sapphire Digital is an independent company that administers the Member Rewards program for Blue Cross and Blue Shield of Illinois (BCBSIL). BCBSIL makes no endorsement, representation or warranty regarding Sapphire Digital’s administration of the Member Rewards program. Information received through the Member Rewards program is not meant to replace advice of a health care professional, and decisions regarding course and place of treatment remain with the member and his or her health care provider. Eligibility for rewards is subject to terms and conditions of the Member Rewards program.

Evive Health, LLC. is an independent company that provides health care communications and digital member platform for Blue Cross and Blue Shield of Illinois.

Hinge Health is an independent company that has contracted directly with BCBSIL to provide a musculoskeletal management program that is covered under some of the health benefit plans. This material is meant for informational purposes only. BCBSIL makes no endorsement, representations or warranties regarding any products or services offered by Hinge Health, an independent company. Hinge Health is solely responsible for the products or services offered by them. If you have any questions regarding the services offered here, you should contact Hinge Health directly.

Naturally Slim is an independent company that has contracted directly with BCBSIL to provide a weight loss and metabolic syndrome reduction program that is covered under some of the health benefit plans. This material is meant for informational purposes only. BCBSIL make no endorsement, representations or warranties regarding any products or services offered by Naturally Slim, an independent company. Naturally Slim is solely responsible for the products or services offered by them. If you have any questions regarding the services offered here, you should contact Naturally Slim directly.

Omada is an independent company that has contracted directly with BCBSIL to provide an obesity-related chronic conditions (type 2 diabetes and heart disease) risk reduction program that is covered under some of the health benefit plans. This material is meant for informational purposes only. BCBSIL make no endorsement, representations or warranties regarding any products or services offered by Omada, an independent company. Omada is solely responsible for the products or services offered by them. If you have any questions regarding the services offered here, you should contact Omada directly.

Ovia Health is an independent company that provides maternity and family benefits solutions for Blue Cross and Blue Shield of Illinois.

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.