Patient Support Services FAQsBelow are frequently asked questions about using Patient Support Services and what the Patient Advocacy Coordinator can do to assist students in navigating their use of healthcare services.
What is Patient Support Services?
I have medical bills and cannot pay them, what should I do?
I need to get my wisdom teeth taken out, where do I start?
Where is Patient Support Services located?
How do I make an appointment?
What is the process to get a copy of my medical or immunization records?
Who are the staff in Patient Support Services?
I broke my glasses and need a new pair. Can you help me access vision care?
If I have some concerns about the quality of healthcare services I received, what are my options to communicate any issues?
We encourage you to explore the information in the Patient Rights and Responsibilities page and there is a comment form on the Give Us Feeback page. The leadership team of the Health Service reviews all issues related to quality of healthcare service provided regardless of whether you received care at the Health Service on either campus or were referred to a local provider of healthcare services.
If you have any concerns or questions, please connect with the Patient Advocacy Coordinator via email at firstname.lastname@example.org or calling 847.467.6385 during regular business hours Monday through Friday, 8:30 am to 5 pm.