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Patient Support Services

For Northwestern students using the Health Service on the Evanston Campus, the Patient Advocacy Coordinator in Patient Support Services may be contacted at and provides the following services:

Please do not use Patient Support Services if you are experiencing a medical emergency, including those related to excessive alcohol consumption.  Call 911 to summon paramedics or go to the nearest hospital emergency room.  

Schedule an Appointment with Patient Support Services

To schedule an appointment with Elizabeth Hsu, Patient Advocacy Coordinator, you may use the Personal Health Portal. Patient Support Services at Health Service Evanston

If your inquiry is specifically related to health insurance, please contact the Student Health Insurance office at or call 847.491.3621.

Contact Information

Office Hours: By appointment 8:30 am to 5:00 pm, Monday through Friday
Voice: 847.467.6385
Fax: 847.491.5919