How to Make an Appointment

student on his phone

 This is how to make your initial phone consultation appointment for both the Evanston and Chicago campuses:

1. Go online to schedule an initial 15-20 minutes phone consultation with a counselor: online scheduling.

2. Call (847) 491-2151 to request for a crisis or same-day appointment for urgent situations that cannot wait for a phone consultation.

The counselor will collect some information from you and help connect you with the services most appropriate for your needs. You may be scheduled for a personalized care plan meeting at CAPS or connected with other resources on campus and/or in the community.

If you are experiencing a life-threatening emergency, call 911 or go to your local emergency room. CAPS staff are available to Northwestern students who are in crisis on a same-day basis for urgent situations that cannot wait for a phone consultation. Call us at 847-491-2151 to request a crisis appointment or walk over and ask the front desk staff to see the Crisis Counselor. For Northwestern Staff who are seeking resources for counseling please refer to the Employee Assistance Program. For more information, visit What to do in an Emergency.