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Faculty and Staff Testing

Northwestern’s asymptomatic testing protocols apply to all faculty and staff planning to work on-campus during the Fall Quarter.

Protocols 

The asymptomatic testing protocols are comprised of two steps:

Step 1: Arrival Testing

  • All students approved to be on campus in the Fall Quarter were required to be tested upon their arrival on campus:
    • Students in clinical programs at the Feinberg School of Medicine that do not follow the academic quarter system may be exempt from this requirement
    • Certain short-term masters programs are exempted from this requirement given the limited duration of their on-campus programming and travel requirements.
  • This testing was available from late August through mid-September.
  • Students not complying with this initial testing requirement will have their Wildcard deactivated. 

Step 2: Random Recurring Testing

  • All graduate and professional students who are on-campus for in-person courses or research in the Fall are eligible for asymptomatic testing on a random sampling basis.
  • Each week, students who are randomly selected will be notified via email.
  • This random testing is optional – students may opt-out of the test if they have concerns about participating.

Testing Locations  

Asymptomatic testing for graduate students is available on both campuses:

  • In Evanston, at the Jacobs Center (2001 Sheridan Road). You will enter the testing center at the North entrance of the building.

In Chicago, at 345 Superior. You will enter the building at the West entrance

Scheduling Your Test

Register for MyNM and Make Your Appointment

When you are identified for random testing, you will need to follow these steps to register for a MyNM account and make your testing appointment.

  1. First, ensure you’ve registered for your MyNM account. If you have already downloaded the MyNM app or have an established account, you do not need to create a new account. Appointments can only be scheduled by Northwestern students and staff; others will see a warning message.
    If you haven’t yet, complete these steps first:
    • Register for your MyNM account online
      Please note that if you click the above link on your phone, it will prompt you to download the MyNM app and walk you through the same steps after you’ve downloaded the app.
    • Click the Sign Up Now button.
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    • On the Please Identify Yourself page, you will be asked to enter your activation code. Since you have no code, click the Sign Up Online button.
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    • Under the What Type of Access Do You Need header, click the Access for Myself link.
      Do not click Not a patient? Click here.
      mynm-access-for-self.jpg
    • Take two to three minutes to complete the registration process by sharing basic demographic information. 
    • After entering demographic information, some users will see an Additional Information Required webpage. Please note that if you see this page, stop at this point and do not attempt to complete this form. Email MyChartSupportforNU@NM.org. for assistance, and be sure to provide your date of birth and NetID.
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      If you do not see the Additional Information Required screen (above), you can proceed with scheduling your appointment. Click Schedule an Appointment in the right-hand column.
      schedule-appointment.png
  2. Select Northwestern University Testing Services toward the bottom of the list and click the purple Continue button at the bottom of the page.
    testing-services.png
  3. You will be routed to the Schedule an Appointment screen. 
    Select the location you will be going to for testing. Please note – students/faculty/staff without symptoms should select the following:
    • Chicago campus: COVID SUPERIOR (CHICAGO) Lab
    • Evanston campus: COVID JACOBS CENTER (EVANSTON) Lab
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  4. Select the available time that works best for you.
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  5. Confirm all the information is correct and click the This Information Is Correct button at the bottom of the screen to continue.
    Please note: Insurance is not needed for this visit. You do not need to enter anything here.
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  6. Next you will schedule the appointment. Write COVID Testing in the What is the most important thing you want addressed during this visit? box and click Schedule in the bottom right corner to confirm.
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  7. You will receive a confirmation immediately via email
  8. If something comes up and you need to reschedule your appointment, please cancel the appointment. You can then log back into the system through your MyNM account or you confirmation email to reschedule.

Updating Your Address in CAESAR 

Before you arrive for testing, please make sure to update your local address in CAESAR. This will help ensure your test results are matched and communicated appropriately. 

ECheck-In Process

We encourage you to complete the eCheck-In process prior to your visit to reduce the time required to complete your appointment at our on-site testing facility.  The eCheck-In process can be done up to 10 days prior to your scheduled appointment.

  1. Click the eCheck-In box.
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  2. Next, you must review and sign the NU Covid Consent, the NU Informed Covid Consent and the HIPPA Notice of Privacy. Click the Review and Sign button for each document.
    NOTE: You will not be able to move forward without signing the documents.
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  3. Click Next.
  4. The Verify Your Personal Information form will open. Click the Edit button if you need to make modifications.
  5. You must check the This information is correct box. Click Submit.
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  6. The confirmation window opens with your appointment information.
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Results

Your test result will be available through your MyNM account.

If your test results come back positive, a member of Northwestern’s COVID Response Team will reach out to walk you through next steps. This will include direction regarding your need to self-isolate as well as guidance regarding how Northwestern will coordinate required contact tracing and to help support your health and welfare throughout this period.

In the event that you receive notification of a positive result prior to hearing from the COVID Response Team, please immediately begin to self-isolate pending further guidance and call us at 847-491-8422. This number is currently staffed with case managers and contact tracers from 7 a.m. to 8 p.m, Monday through Friday, 9 a.m. to 4 p.m. on Saturdays and 10 a.m. to 3 p.m. on Sundays. At all other times, this line will connect you to the University Health Service’s after hours call service where you can ask to speak with the physician-on-call, who will provide you with guidance for any immediate next steps, including any applicable need to move from your existing campus housing to the University’s isolation housing.

If at any point you require emergency medical attention, call 911 to access the most local emergency services

It is very important that faculty and staff who have COVID-19 symptoms or who have been identified as being exposed to COVID-19 through contact tracing follow the processes outlined below.  

  • Update your SymptomTracker immediately, which will turn your badge red and wait for Case Management to reach out
  • Please Note:  please allow 2-6 hours for Case Management to contact you and be on the lookout for a call from a number that you don’t recognize.  If it has been more than 6 hours, you can call the Case Management team directly at 847-491-8422 or covidcasemanagement@northwestern.edu
  • If you develop symptoms while at home, stay at home, update your supervisor, and self-quarantine while you await additional guidance from Case Management.
  • If you develop symptoms while at work, update your supervisor, leave work immediately, and self-quarantine while you await additional guidance from Case Management
  • Testing: 
    • Do not go to one of our asymptomatic testing sites. 
    • If Case Management believes testing is the right next step, you will talk through options with them.  In order for your testing to be orchestrated by and paid for by Northwestern University, you need to follow the above steps and guidance from Case Management and not visit testing centers before connecting with Case Management

Feinberg School of Medicine clinical faculty or staff who are symptomatic should visit Feinberg's COVID-19 testing website for instructions.

Results

If you are directed to test at a Northwestern-affiliated testing facility, your test result will be available through your MyNM account.

If your test results come back positive, a member of Northwestern’s COVID Response Team will reach out to walk you through next steps. This will include direction regarding your need to self-isolate as well as guidance regarding how Northwestern will coordinate required contact tracing and to help support your health and welfare throughout this period.

In the event that you receive notification of a positive result prior to hearing from the COVID Response Team, please immediately begin to self-isolate pending further guidance and call us at 847-491-8422. This number is currently staffed with case managers and contact tracers from 7 a.m. to 8 p.m, Monday through Friday, 9 a.m. to 4 p.m. on Saturdays and 10 a.m. to 3 p.m. on Sundays. At all other times, this line will connect you to the University Health Service’s after hours call service where you can ask to speak with the physician-on-call, who will provide you with guidance for any immediate next steps.

If at any point you require emergency medical attention, call 911 to access the most local emergency services.

See below for answers to common faculty and staff questions about testing. If you need additional help, please contact the appropriate support : 

Frequently Asked Questions

  1. How do I sign up for testing?
    Ongoing testing will be offered to a subset of the total population on a weekly basis. You will receive an email late in the week informing you that you have been selected for random testing the following week. When you are selected, the email will provide you with instructions for scheduling your testing appointment. See the Asymptomatic Testing tab on this page for details.
  2. How can I get tested if I arrive in Evanston after 9/21 once the “arrival testing” window has already been completed?
    Update your school/unit leadership on the timeframe that you will be returning to campus. They will be periodically updating the COVID testing team regarding who from their groups are on campus. We will use these lists of faculty and staff to identify the group for random sampling on a weekly basis. When you are identified for weekly testing, you will receive an email with more instructions on next steps. No additional steps are required in the interim.
  3. What should I do if I need to change my appointment?
    You can cancel and change your appointment through MyNM.
  4. Do I need an activation code to sign up for MyNM?
    No, you do not need an activation code. There's a link right below it to follow the steps for no activation code. Select the Sign Up Online button. 
    screenshotUnder the What Type of Access Do You Need header, click the Access for Myself link
    mynm-access-for-self.jpgIf you continue to experience technical difficulties, please contact MyChartSupportforNU@NM.org for assistance.
  5. How often will I be tested?
    Each week, a new group of students, faculty and staff randomly selected for testing will be notified via email.
  6. Is testing optional?
    These tests are not required – you may opt out of your test if you are not comfortable being tested. Faculty and staff will not have access restricted unless they test positive.
  7. How do I obtain my results?
    In order to schedule your testing appointment, you will be required to download the myNM app and register online. Please follow the directions to download the app on the graduate student, faculty, and staff testing webpages. This app will directly provide you with your results as soon as they are available.  Please note that you do not need an activation code; the directions instruct you to use the “sign up online” button instead. You do not need to input insurance information and can leave this field blank. If you are having technical difficulty with the MyNM app, you can email MyChartSupportforNU@NM.org for assistance
  8. How long does it take to obtain my results? 
    You will receive your results through MyNM, which should generally be available in about 2 days.
  9. I am having difficulty obtaining my results, what should I do?
    If you are having technical difficulty with the MyNM app, you can email MyChartSupportforNU@NM.org for assistance.
  10. What happens if I test positive?
    If your test results come back positive, a member of Northwestern’s COVID Response Team will contact you to discuss the need to self-isolate and to provide guidance regarding your path to return to work. If you receive notification of a positive result through the MyNM app prior to hearing from the COVID Response Team, please immediately begin to self-isolate pending further guidance and call us at 847-491-8422. This number is currently staffed with case managers Monday through Friday between 8 a.m. and 5 p.m. In addition to working with our COVID Response Team, please work directly with your primary care clinical team to notify them of your positive test and to seek direction on any follow-up care. 
    If at any point you require emergency medical attention, call 911 to access the most local emergency services.
  11. What happens if my results are inconclusive?
    Email COVID Testing Support in order to be scheduled again in the near future to retest. Our team will follow-up with you shortly regarding next steps to test.
  12. What should I do if I am staff but I also receive a notice for testing because I am enrolled as a student?
    If you are a student, you will follow the student protocol, even if you are also employed. Results from testing at staff and student testing sites will be shared with NU Health Services.
  13. Do I have to participate in random recurring testing if I tested positive for Covid-19 recently and have been cleared to return to campus?
    This random testing is optional. If you have tested positive since August 15, 2020, once you have been cleared to return to campus, you can be removed from email notification. If you tested positive at a Northwestern testing site, there is nothing further you need to do. If you tested positive at an external testing site, please send your results to covidcasemanagement@northwestern.edu.
  14. What should I do if I have symptoms?
    Many symptoms of COVID-19 are similar to those of the common flu and include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, sore throat, congestion or runny note, nausea, vomiting, or diarrhea. If you have any of these symptoms, and particularly if you have new loss of taste or smell, you are not able to be tested at the Jacobs Center or 345 E. Superior Street. In these situations, you must contact NU’s case management team and 847-491-8422 for guidance on next steps.