Travel Agency Fees
Common Fees Associated with Each Agency
| Egencia | Travel 100 Group | |
|---|---|---|
| For each online issue of an airline (domestic or international) ticket | $0* | N/A |
| For each agent-assisted issue of an airline (domestic or international) ticket |
$30 domestic US, $35 international |
$27.50 |
| Agent-assisted question about a booked reservation | $0 | $0 |
|
Emergency assistance call |
From $25, if call requires accessing existing reservation | From $25 |
| For each re-issue or exchange of an airline ticket | On-line: $0*/Agent assist: $30 domestic US, $35 international | $35 |
| Ticket refund fee (when ticket is refundable) | $0 | $35 |
| Airline Credit Transfers from one ticket holder to another | The airline may impose a service fee up to $250 (pricing varies by airline). In some instances NU’s relationship with the airline will allow a waiver of the fee. | |
| Issued ticket using airline discount coupon or upgrade certificate | $0* | $50 |
| Issuing a free mileage ticket | N/A | $100 |
| Complicated itineraries (primarily international) | $30 per each domestic ticket issued, $35 per each international ticket issued. Additional fees for trains/cars. | $100 |
| Group booking | Standard fees apply if booked online. For group coordination and meeting planning by our group dept, rates are quoted based on event requirements. | $100 fee to negotiate a group airfare or hotel group in addition to the $27.50 per ticket ticketing fee. |
*Northwestern pays a $6 fee for each ticket booked online through Egencia; this fee is paid for by Travel Services and is not charged to the department/unit.
Notes:
- Fees are for Northwestern only.
- Fees are in addition to any fees charged by the airlines.