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Replacing Your Card

If your card is lost or stolen, you must notify the Wildcard Office immediately. If your Wildcard has been activated to act as your U.S. Bank ATM/debit card, notify U.S. Bank at 800-US-BANKS (872-2657).

You will be charged a $15 replacement fee for a new card ($25 for Indala contactless smartcard). If it has been damaged, it must be turned into the Wildcard Office to avoid a $15 replacement fee. If your card has been demagnitized, it must be re-encoded in the Wildcard Office.

Emeritus Faculty: If you have questions or need to replace your Wildcard, please contact Art Monge in the Wildcard Office at a-monge@northwestern.edu or 847-467-3135.

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