Frequently Asked Questions

What is a web content management system (WCMS)?

A WCMS is a web-based tool for the collaborative development and maintenance of web sites. It allows many users without technical knowledge to contribute content to a web site, making web site management faster and easier to learn.

Why does Northwestern need a WCMS?

A WCMS is important at Northwestern because:

WCMS greatly improves the impact, usability, and overall benefit of web based information by reducing administrative overhead, enabling users to edit / add content more easily, and making changes to web sites easier.

Why did Northwestern select Serena's Collage WCMS?

Plese see the Selection Process section of our About the Project page for more information.

How much will it cost me to use WCMS?

University Relations has secured central funding for the project and intends to provide it free of charge to all interested campus groups. A one-time cost may be associated with startup and training, please contact Web Communications to discuss your situation in detail.

When can I start using WCMS?

Pilot installation will run through the end of this year, and we anticipate general availability to the NU community at large beginning first quarter 2007. Please contact Web Communications to discuss your needs and timeline.

What can I do right now to get my site ready for WCMS?

As with any major site overhaul, the amount of work to be done varies with the condition of your current site. In most cases, you can keep your site's appearance and template structure, but you'll need to spend some time getting your content and site organization ready. This should include:

  1. Conducting a site audit. Contact Web Communications for more information.
  2. Conducting a content review
    • Print out each page on your site and highlight the content that gets deleted and the content that gets moved.
    • Edit and revise the content you'd like to keep as necessary. Contact Web Communications for more information about writing for the Web.
    • Divide the content you'd like to keep into smaller "chunks" of information. If content can be reused in different places on your site, the WCMS can help manage these chunks.
    • Consider reorganizing your content into a more user-friendly hierarchy.
  3. Updating your page template code
    • To take advantage of the WCMS template features, content needs to be separated from the presentation and design of your pages. Having well-defined areas in your templates for headers, navigation elements, page body, and footers will speed up the migration process.
    • Test your code with one of the W3C's HTML validators and fix any coding errors. Web Communications recommends the XHTML 1.0 Transitional specification for new site development, but any site that successfully passes validation can be imported into the WCMS. Fixing these problems now will speed your migration into the WCMS.
    • Fix any broken links and missing images in your site. The WCMS will help you resolve these issues, but doing so in advance will save you time and effort during the migration process.
  4. Examining your content update process
    • The WCMS allows the creation of content update workflows, which can help you manage and delegate responsibility for your content contributors. These relationships and workflow paths can be created during your WCMS migration, or can be added in a future project.

What is involved in migrating my site into WCMS?

Please see our Developer Resources section for more information.

Should I plan to redesign my site during my migration into WCMS?

Migrating into a WCMS can be a good time to reexamine and refresh the content and structure of your website, to take advantage of some of the improved content management and site navigation features, without undertaking a full redesign. Web Communications recommends migrating your site templates into the WCMS as directly as possible, to limit the scope of your project. Once you're familiar with the WCMS system and its features as they apply to your current site's design, you'll be able to make more informed decisions about taking advantage of them in a future redesign.

How much design flexibility will I have with my new WCMS site?

Web Communications requires that all sites migrated into the WCMS follow Northwestern's existing Web Standards. Beyond that, the WCMS template system is flexible enough to handle almost any site's design, even those with complicated navigation structures and server-side scripting code. Complicated features may require some coding using the WCMS templating language, particularly with navigational elements and reusable asset components.

What kind of WCMS training will we need?

During the project's pilot phase, Web Communications will finalize how to best handle your training needs, and will announce training plans and materials as they become available.

How can I stay informed about Northwestern's WCMS project?

This web site will be the primary source of updates and information about the project. You can also subscribe to our listserv to receive periodic announcements and news. A separate developers' listserv is also available for technical help and discussion.

University Relations
Web Communications