Frequently Asked Questions

For answers to questions that are not included here, contact University Services at shuttle@northwestern.edu.

General Shuttle Questions

  1. Who do I contact if I've lost something on one of the shuttles?
  2. What shuttles are available on the Chicago campus? Where are the shuttle pick-up locations?
  3. What shuttles are available in Evanston? Where are the shuttle pick-up locations?
  4. What does riding the shuttle cost?
  5. Is there an airport shuttle?
  6. Can parents ride the shuttles?
  7. Can children ride the shuttles?
  8. Can students obtain a U-Pass?
  9. Do students get discounts on CTA passes?
  10. What are the transportation options for students in cold weather?
  11. Do the shuttles run on weekends?
  12. Do the shuttles take students downtown?
  13. Is there a shuttle to football and basketball games for parents?
  14. Are animals allowed on the shuttles?

General Shuttle Questions 

1. Who do I contact if I've lost something on one of the shuttles?

Call lost and found at (708) 474-7474.

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2. What shuttles are available on the Chicago campus? Where are the shuttle pick-up locations?
  • Train Station Shuttle travels to the various Metra stations in the downtown area. There are two pick-up and four drop-off locations on Northwestern's Chicago campus. The pick-up locations are in front of the Stone Pavilion at 320 E. Huron and the NMH employee entrance on Fairbanks between Huron and Erie. See more information on the Train Station Shuttle.
  • Intercampus Shuttle travels between the Chicago campus and the Evanston campus. In Chicago, it can be boarded at the Ward Building at 303 E. Chicago Avenue. See more information on the Intercampus Shuttle.
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3. What shuttles are available in Evanston? Where are the shuttle pick-up locations?
  • Evanston Loop and Campus Loop Shuttles provide transportation around the Evanston campus during evening and early morning hours. The Evanston Loop Shuttle operates between the campus and downtown Evanston. The Campus Loop connects the Northern and Southern ends of campus. See more information on the Evanston Loop and Campus Loop shuttles.
  • Shop-N-Ride Shuttle transports students to shopping areas in the Evanston vicinity. See more information on the Shop-N-Ride Shuttle.
  • Frostbite Express operates during extreme weather conditions. See more information on the Frostbite Express Shuttle.
  • Chicago Express Shuttle provides limited shuttle service between Evanston and four downtown Chicago locations on select Saturdays. See more information on the Chicago Express Shuttle.
  • Intercampus Shuttle travels between the Chicago campus and the Evanston campus. See more information on the Intercampus Shuttle.
  • Athletic Event Shuttles take fans to the Ryan Field/Welsh-Ryan Arena for all Wildcat football and men's basketball games. See the NU Athletics web page for more information.
  • Ryan Field Shuttle connects the Central/Green Bay Metra Station, Ryan Field parking lot, and Reserach Park to the main campus. See more information on the Ryan Field Shuttle.
  • Argonne National Lab Carpool transports students, faculty and staff between the Evanston campus and the Argonne National Laboratory. See the more information on the Argonne National Lab Carpool program.

All of the shuttles listed above offer several pick-up locations around the Evanston campus. With the exception of the Athletic Event Shuttles (which lists its pick-up locations on the NU Athletics web page), a map of all pick-up locations can be accessed from the pages linked above.

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4. What does riding the shuttle cost?

Many of the shuttles are free to anyone displaying a valid WildCARD:

  • Evanston Loop and Campus Loop
  • Shop-N-Ride
  • Frostbite Express
  • Chicago Express
  • Intercampus
  • Athletic Event
  • Chicago SafeRide Shuttle, unless taken to the train station, which requires a ticket (see below)
The Train Station Shuttle requires tickets:
  • Tickets for the Train Station Shuttle can be purchased through University Services at 710 N Lake Shore Drive, Abbott Hall, Room 100. The cost of a 10-ride pass is $15 and the monthly pass is $37. Monthly passes go on sale the last week of the month. A valid WildCARD must be shown at the time of purchase.
  • Tickets are also available through payroll deduction. Complete the Payroll Deduction Authorization Form (pdf).
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5. Is there an airport shuttle?

NU does not provide free service to local airports. However, transportation to O'Hare and Midway airports is available for a fee at the beginning and end of Thanksgiving, Winter, Spring and Summer Breaks through a student-run service called AirHop. Click here to make a reservation. Airports are also accessible via the CTA and cab service. Visit the Airport Transportation page for more information on these options.

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6. Can parents ride the shuttles?

No, parents cannot ride the shuttles at any time. Individuals must have a valid WildCARD in order to ride the shuttles.

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7. Can children ride the shuttles?

The NU shuttle system is intended to transport faculty, staff, and students, and our highest priority is to ensure passenger safety on every trip. Due to space constraints and safety concerns, we discourage use of the shuttles to transport children, but we understand it may be necessary on occasion. We encourage parents to be considerate of other riders and adhere to these rules when traveling with children:

  • Children must be accompanied by an adult with a valid ID/shuttle pass. The adult must remain with the child for the duration of the trip.
  • Children must remain seated for the duration of the trip.
  • All strollers must be folded before boarding the bus and strollers must be kept clear of aisles, doorways, and emergency exits. Strollers may not be placed on the bus dashboard.
  • Large strollers are prohibited during commuting hours due to crowding. Before 9:30 am and between 4:00-6:30 pm, only compactly folded strollers (e.g., umbrella strollers) are allowed.
  • Priority seating areas are intended for seniors and customers with disabilities. If these seats are not in use, the area may be used for riders traveling with strollers. Please yield this space if a senior or a customer with disabilities wishes to board.

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8. Can students obtain a U-Pass?

Northwestern University does not offer the U-Pass to all students. Each school determines whether or not to extend U-Pass benefits to students. Currently, The Graduate School, The School of Law, The Medill School of Journalism, and The School of Physical Therapy offer U-Pass benefits to students. If you are a student in one of these schools you must contact the administrative offices at your school in order to obtain your U-Pass.

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9. Do students get discounts on CTA passes?

No, the CTA does not offer discounted fares to Northwestern students.

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10. What are the transportation options for students in cold weather?

The Frostbite Express Shuttle operates during the academic year on days with a single-digit temperature, a wind chill factor below zero, or during blizzard conditions. The shuttle runs the same route as the Evanston Loop Shuttle, from 7:30 a.m. to 6 p.m. Click here for more information.

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11. Do the shuttles run on weekends?

The Evanston Loop, Campus Loop, Chicago Express, and Shop-N-Ride shuttles have weekend schedules. Click here to view routes and times. The Intercampus and Ryan Field shuttles do not run on the weekends.

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12. Do the shuttles take students downtown?

Yes, the Intercampus Shuttle provides students service between the Evanston and  Chicago campus, which is located only a few blocks from Michigan Avenue and the Water Tower.  Students must then use the CTA to reach their final destination in the downtown area. View the Intercampus Shuttle schedule here.

Additionally, the Chicago Express Shuttle provides service between Evanston shuttle stops and four downtown Chicago locations on select Saturdays. View the Chicago Express Shuttle schedule here.

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13. Is there a shuttle to football and basketball games for parents?

NU Athletics runs a free shuttle for fans from the Evanston campus to the Ryan Field/Welsh-Ryan Arena complex for all Wildcat football and men's basketball games. View more information here.
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14. Are animals allowed on the shuttles?

Registered service animals (animals that provide assistance to passangers with disabilities) are permitted. No other animals are allowed on the NU shuttles.