Frequently Asked Questions

For answers to questions that are not included here, contact University Services at (312) 503-8129, or by e-mail at shuttle@northwestern.edu.

  1. Who do I contact if I've lost something on one of the shuttles?
  2. What shuttles are available on the Chicago campus? Where are the shuttle pick-up locations?
  3. What shuttles are available in Evanston? Where are the shuttle pick-up locations?
  4. What does riding the shuttle cost?


1. Who do I contact if I've lost something on one of the shuttles?

It depends on the shuttle you were riding:
  • Ryan Field, Evanston Loop or Campus Loop, Shop-N-Ride, or Frostbite Express Shuttle – Call lost and found for Coach USA at (773) 890-2063.
  • Intercampus, Chicago Train or Chicago SafeRide Shuttle – Call lost and found for Free Enterprise at (708) 474-7474.

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2. What shuttles are available on the Chicago campus? Where are the shuttle pick-up locations?
  • Train Station Shuttle travels to the various Metra stations in the downtown area. There are two pick-up and four drop-off locations on Northwestern's Chicago campus. The pick-up locations are in front of the Stone Pavilion at 320 E. Huron and the NMH employee entrance on Fairbanks between Huron and Erie. See more information on the Train Station Shuttle.
  • Intercampus Shuttle travels between the Chicago campus and the Evanston campus. In Chicago, it can be boarded at the Ward Building at 303 E. Chicago Avenue. See more information on the Intercampus Shuttle.

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3. What shuttles are available in Evanston? Where are the shuttle pick-up locations?
  • Evanston Loop and Campus Loop Shuttles provide transportation around the Evanston campus during evening and early morning hours. The Evanston Loop Shuttle operates between the campus and downtown Evanston. The Campus Loop connects the Northern and Southern ends of campus. See more information on the Evanston Loop and Campus Loop shuttles.
  • Shop-N-Ride Shuttle transports students to shopping areas in the Evanston vicinity. See more information on the Shop-N-Ride Shuttle.
  • Frostbite Express operates during extreme weather conditions. See more information on the Frostbite Express Shuttle.
  • Chicago Express Shuttle provides limited shuttle service between Evanston and four downtown Chicago locations on select Saturdays. See more information on the Chicago Express Shuttle.
  • Intercampus Shuttle travels between the Chicago campus and the Evanston campus. See more information on the Intercampus Shuttle.
  • Athletic Event Shuttles take fans to the Ryan Field/Welsh-Ryan Arena for all Wildcat football and men's basketball games. See the NU Athletics web page for more information.
  • Ryan Field Shuttle connects the Central/Green Bay Metra Station, Ryan Field parking lot, and Reserach Park to the main campus. See more information on the Ryan Field Shuttle.
  • Argonne National Lab Carpool transports students, faculty and staff between the Evanston campus and the Argonne National Laboratory. See the more information on the Argonne National Lab Carpool program.

All of the shuttles listed above offer several pick-up locations around the Evanston campus. With the exception of the Athletic Event Shuttles (which lists its pick-up locations on the NU Athletics web page), a map of all pick-up locations can be accessed from the pages linked above.

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4. What does riding the shuttle cost?

Many of the shuttles are free to anyone displaying a valid WildCARD:

  • Evanston Loop and Campus Loop
  • Shop-N-Ride
  • Frostbite Express
  • Chicago Express
  • Intercampus
  • Athletic Event
  • Chicago SafeRide Shuttle, unless taken to the train station, which requires a ticket (see below)
The Train Station Shuttle requires tickets:
  • Tickets for the Train Station Shuttle can be purchased through University Services at 710 N Lake Shore Drive, Abbott Hall, Room 100. The cost of a 10-ride pass is $15.00 and the monthly pass is $35.00. Monthly passes go on sale the last week of the month. A valid WildCARD must be shown at the time of purchase.
  • Tickets are also available through payroll deduction. Complete the Payroll Deduction Authorization Form (pdf).

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