Accidents & Breakdowns

This page covers what you should do in the following situations:

Accidents

If the accident involves other people, ensure the immediate safety of all involved:

  • Stop your vehicle in a safe, well-lighted, public place. Do not leave the scene of the accident.
  • Help an injured person if necessary or requested. First, protect the person from traffic. Then, cover the injured person for comfort and to avoid shock. Do not move an injured person unless absolutely necessary. Do not attempt to give first aid unless you have been trained in it. Contact a doctor or ambulance immediately.
  • Warn other drivers, if possible.
  • Use the Driver Information found in the glove compartment of the vehicle and ask all those involved for their names, addresses, phone numbers, driver's license numbers, and license plate numbers. Certificate of insurance and proof of registration can be found on the reverse side of the sun visors in the Motor Pool vehicle.
  • Notify the nearest police station as quickly as possible. Regardless of fault, the driver of a vehicle must file an accident report. See the insurance card information below, if necessary.

If the accident causes damage to an unattended vehicle or other property:
  • Stop your vehicle in an area away from traffic. Do not leave the scene of the accident.
  • Leave your name, address, phone number, and license plate number on the vehicle or property if you cannot find the owner.
  • Notify the police and fill out all required accident reports. If you fail to report the accident, you may be fined up to $2,500 and given a jail sentence of up to one year. See the insurance card information below, if necessary.

File Required Paperwork:
  • Notify the following offices immediately after the accident, especially if it involves personal injury or vehicle damage:
    • Office of Risk Management: call (847) 491-4334
    • Motor Pool: call (847) 491-3560 from 8:00 a.m. to 5:00 p.m., Monday to Friday. For emergencies outside of normal business hours, call (847) 335-3098. Please note that this emergency number is not continuously monitored 24 hours a day.
  • Any accident not reported to the Office of Risk Management will result in a $1,000 deductible charge, which will increase by $500 every day after the first 24 hours the accident is not completely reported. Please make sure that the telephone you call from will accept incoming calls.
  • Complete the Motor Vehicle Accident Form (pdf) found in the glove compartment of the Motor Pool vehicle as soon as possible. Fax it to the Office of Risk Management at (847) 467-7475.
  • There is a $500 deductible for each instance.

Insurance Card Information:
  • Insurance Company: RUBICON INSURANCE COMPANY
  • Policy Term: 09/01/2013 - 09/01/2014
  • Policy Number: ALPHY 090113
  • Insured: Northwestern University, 633 Clark Street, Evanston, IL 60208-1120
  • Office Issuing this Card: Office of Risk Management, Northwestern University, 2020 Ridge Avenue, Suite 240, Evanston, IL 60208-4335, Phone: (847) 491-4334
  • Covered Vehicles: All Motor Pool Supplied Vehicles

Leaving the Scene of an Accident:

Leaving the scene of an accident is a very serious offense, particularly if someone is killed or injured.

  • A driver convicted of leaving the scene of an accident may be fined up to $2,500 and given a jail sentence of up to one year.
  • If a driver fails to report an accident within an hour after it occurred, he or she may be subject to a fine of up to $25,000 and given a prison sentence from one to three years. In these cases, the Secretary of State's office is required to revoke your driver's license if the crash results in death or personal injury. Also, your driving privileges will be suspended if there is more than $1,000 damage to a vehicle.

Breakdowns & Flat Tires

Contact Motor Pool if possible:

  • If a vehicle breaks down during normal business hours (8 a.m. to 5 p.m., Monday to Friday), contact the Motor Pool at (847) 491-3560. Please make sure that the telephone you are calling from will accept incoming calls.
  • If a vehicle breaks down outside of normal business hours, the after-hours emergency pager number is (847) 335-3098. This information can also be found in the packet located in the glove compartment of the rental vehicle.
If no one can be contacted, make sure the vehicle is in a safe location:
  • Do not attempt to change the tire yourself. Contact a local road service provider to install the spare tire.
  • If necessary, have the vehicle towed, but do not authorize anything but minor repairs.
  • Save the original receipts for all emergency repairs because you will only be reimbursed based on original receipts, not photocopies. Please retain the old parts, if possible, and return them to the Motor Pool when you submit the request for reimbursement. Breakdowns caused by negligence are fully chargeable to the renting department.
  • Alternative transportation following a major breakdown or accident may include a replacement rental vehicle, bus, taxi, or train.