Norris Technical Services

Tech Specialist at work

What We Do

We provide audio/visual equipment, production assistance, and technical support within the Norris University Center, Norris Satellite Venues, and other locations across campus.  We also provide self service rental of equipment. 

*Please note, we do not operate, service, or connect to existing AV equipment in any non-Norris run spaces.

Tiers of Service:

Norris and Norris Satellite Venues

  • Standard Service:  Rental includes the equipment installed in the space.  Additional equipment is priced a la carte.  Our production staff, comprised of student employees, will setup the AV equipment you have reserved.  One of our Production Supervisors will check in with you prior to the start of your event, to check that everything is set to your satisfaction.
  • Dedicated Technician:  If your event needs a technician dedicated from start to finish, we will assign one of our Tech Specialists.  Certain events require a Tech Specialist.  This includes any event in the Louis Room, McCormick Auditorium, or the Guild Lounge.  Events with complex AV needs, or VIP attendees or presenters, may also require a Tech Specialist.

Non-Norris Venues and Outdoor Events

  • Self Service Pickup:  Available for use almost anywhere on the Evanston Campus (excluding certain outdoor locations).  Includes no service component.
  • Delivery and Pickup:  We will deliver and setup basic sound and video equipment at most locations across the Evanston campus.  We will give a brief overview of how to use the equipment, but we will not stay to run the equipment during your event.
  • Dedicated Technician:  If your event needs a technician dedicated from start to finish, we will assign one of our Tech Specialists.  Certain events require a Tech Specialist.  This includes any event in the Louis Room, McCormick Auditorium, or the Guild Lounge.  Events with complex AV needs, or VIP attendees or presenters, may also require a Tech Specialist.

Hours

Technical Services Manager, Office Hours:  M-F  8:00am to 3:00pm

AV Self Service Pickups/Returns - Daily 9am-Noon

All other hours scheduled based on Norris hours of operation, and your individual event times.

Where To Find Us

We're located within the Norris University Center.

1999 Campus Drive, Evanston IL 60208

If you're picking up equipment or need assistance, please stop by the Center Desk to request assistance.

To Request AV

At a Norris Venue

Non-Norris Venues and Outdoor Events

Policies

  • For events held in Norris Meeting Rooms, built in Audio/Visual equipment is included in your rental at no additional cost.  If additional equipment must be added, or for other locations within Norris and across campus, additional charges apply.
  • For events within Norris, the request of Audio/Visual equipment must be made 5 business days in advance of the event.  For non-Norris locations, that request time is extended to 10 business days.  For dedicated technicians and other labor needs, requests must be made 10 business days in advance.
  • For events where rental fees apply, requests received in less than the timeframe above are subject to an additional fee of 10% per day, if service is possible.
  • Cancellations less than 48 hours (2 business days) before your event will be charged 50% of the equipment and 100% of the labor.  For the purposes of weekends, 9am Friday to 9am Monday will count as 1 business day, or a 24 hour equivelant.  The same logic applies to holidays.
  • Once equipment has been picked up, delivered, and/or setup, all charges apply.
  • There are no refunds for equipment not used.

See our policies page for additional policies and more information.

Contact

Technical Services Manager