EVANSTON, Ill. --- Ann Dronen, associate director of the Student Enterprise System (SES) that provides student information services to the University community, has been named director of SES.
Dronen, who will oversee an associate director and three business analysts, was selected by an 11-member search committee with broad representation from the schools and major administrative units, it was announced by Michael E. Mills, associate provost for university enrollment.
Dronen, who received a bachelor of science degree in industrial engineering from the McCormick School of Engineering and Applied Science in 1981, joined Northwestern as associate director of SES in January 2005. She previously served as director of records and technology at DePaul University where she managed a team of 30 to implement PeopleSoft's Student Administration system and co-directed a 25-member team responsible for the technical aspects of the school's academic records management in PeopleSoft.
Prior to DePaul, she worked for a variety of corporations with assignments in reengineering of complex business processes, implementing call centers and technical training programs, and coordinating activities of consultants and technical teams.
The SES director's position was moved from the Registrar to University Enrollment, which also includes undergraduate admission, financial aid and information systems. The move is designed to improve access to student data for users with a legitimate educational interest, to improve training in retrieving these data, to expedite turnaround time on SES-related projects, and to work with the schools and major administrative units to vet software needs and determine if these are best accommodated within SES.
SES supports administration of all central admissions, financial aid, student financial and student records information. It includes the CAESAR application, a self-service portal used by students to register for classes, change their address, view their student account and access their unofficial transcript.