End of the Year Damage Billing Information
During the residence hall check out process at the end of the 2011-2012 academic year, the condition of each room was compared to the condition noted at the beginning of the year on the Room Condition Inventory. If there was a change in condition beyond normal wear and tear, the resident(s) of the room were charged for returning the room back to it's original condition.
Charges may have also been applied for reasons including, but not limited to: if a student left after the scheduled move out time, did not complete tasks on the closing checklist that was posted on each room door, or if students did not return keys. Information on properly checking out of the building was shared through email, bulletin boards, meetings, the website, and postings on individual room doors.
Please note that charges are applied directly to Northwestern student accounts. Do not send separate payment to Residential Services.
If you feel that you were charged based on inaccurate information, you may appeal damage charges by sending an email to firstname.lastname@example.org. Please write "Damage Appeal" in the subject line. Be sure to include: your name, email address, building, and room, along with why you feel the charge is inaccurate. The appeal must be received by August 10, 2012.