The mailroom manager is a student leadership position intended to oversee daily mail and package operation for all on campus residents. The mailroom manager will:
- Work 10-15 hours per week;
- Ensure sorting and delivery is completed each day in an accurate and timely manner
- Serve as the immediate point of contact for mailroom clerks;
- Coordinate the Welcome Week package center operation;
- Recommend enough mailroom clerks for hire to staff the mailroom for all required shifts;
- Provide all mailroom clerks with all required payroll paperwork and ensure that the paperwork is completed prior to the clerk’s first scheduled shift;
- Schedule mailroom clerks at the beginning of each quarter Review the hours that mailroom clerks report at the end of each pay period and verify those hours for accuracy;
- Check in with each mailroom clerk at least once each pay period (this may require occasional weekend and evening commitments);
- Conduct mailroom clerk training as necessary (and work with each clerk during his or her first or second shift);
- Attend all scheduled mailroom trainings and meetings;
- Resolve issues, respond to complaints, and improve the overall efficiency of mailroom operations;
- Complete quarterly reports highlighting struggles and accomplishments;
- Complete evaluations of each mailroom clerk once a year;
- Meet as needed with the assistant director of Residential Services; and
- Complete other duties as assigned.
Because of the nature of the position, the mailroom manager must be prepared to complete all duties and responsibilities outlined in mailroom clerk position descriptions.
The mailroom manager must be:
- A Northwestern University undergraduate student
- Work-study eligible for the academic year
- In good disciplinary standing with Northwestern University
Preference will be given to current or former mailroom clerks.
Dates of Employment
The mailroom manager must be able to begin working prior to the start of the academic year to prepare the mailrooms and package centers. He or she must be able to work until the end of finals week for fall and winter quarters and also until the end of senior week for spring quarter.
The mailroom manager will be paid a starting wage of $8.50 per hour. Annual raises may be given based on performance. It is the mailroom manager’s responsibility to monitor his or her work-study package and to stay within his or her given allotment
Interested candidates should fill out and submit the online application.
If you have any questions about the position, please email email@example.com or call (847) 491-4663.