Laundry FAQs

A laundry machine in my building is broken. What should I do?

If you encounter a problem or concern with any washer or dryer on campus, you can contact the laundry vendor, Mac-Gray, at 1-800-622-4729 or you can visit the Nu Housing Portal. You can also contact Housekeeping from 8:30 a.m. - 4:30 p.m. (847-491-5101), and they will submit a repair request. Please note if you report the concern directly to Mac-Gray (instead of first reporting the concern to Housekeeping), the company can provide a faster response.

How can I see what machines are currently available in my building?

Visit the LaundryView website for the most up-to-date information on open washers/dryers in your building.