Key FAQs

What happens if I am locked out of my room?

If you are locked out of your room, you should first try to contact your roommate. If your roommate is not available, go to the front desk assigned to your residential building (see list below) to receive a loaner key.  The first two lockouts of the academic year will be provided at no cost. Upon the third lockout, you will be charged for a lock change.

Allison Front Desk: 1835 Hinman, Allison, Chapin, EFC, Jones, PARC, Shepard, WFC, Willard

Foster-Walker Front Desk: 1856 Orrington, 626 Emerson, Foster-Walker, Hobart, NMQ, Rogers, SAI, Seabury, SWQ

Kemper Front Desk: 2303 Sheridan, Ayers, Bobb, Elder, Goodrich, Kemper, Lindgren, McCulloch, Sargent, Slivka

What happens if I lose my key?

If you lose your room key, we must change the lock, for which you will be charged $181.  Report lost keys to the front desk assigned to your residential building.

If my key broke will I be charged for it? And where do I go to have it fixed?
If you break your key, bring all pieces to the front desk assigned to your residential building. If you can return all pieces, there will be no charge. If you do not have all of the pieces, you may be charged for a new key/lock.