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WP-98-13

The Impact of Deregulation on America's Infrastructure
Industries: A "Process Model" with Illustrations from Banking

Paul Hirsch, Steven Klinkerman, and Michael Lounsbury

Abstract

How much have critical industries in America changed since their deregulation during the 1980s and 1990s? This paper presents a "process model" of the dramatic shifts experienced by key firms and key industries--from state-supported near-monopolies, to the lower prices and greater choice offered by new entrants, to a shakeout period (large mergers, exits) tentatively restoring the earlier "equilibrium."

This process is reviewed, from the experiences of such deregulated industries as: airlines, banking, telecommunications, and electrical utilities, with a more detailed illustration from the banking sector. We trace (1) the initially high volatility, in both their economic performance and management capabilities; followed by (2) the arrival of new entrants (e.g., Southwest Airlines, Nationsbank, CNN, and Enron); and then, (3) a move towards new equilibria, in which the earlier stability is now closely approached and more easily re-established.

Paul Hirsch, Department of Organization Behavior, Kellogg Graduate School of Management, Northwestern University
Steven Klinkerman,
Department of Organization Behavior, Kellogg Graduate School of Management, Northwestern University
Michael Lounsbury,
Department of Organization Behavior, Kellogg Graduate School of Management, Northwestern University



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