NU Performance Excellence

The Performance Excellence Process helps the individuals and organizations of Northwestern accomplish their goals. It encourages leaders and their teams to set priorities for what needs to be accomplished and how things need to be done. This results in greater workplace effectiveness, efficiency and engagement.

If you have any questions or comments about these tools, please call your HR Consultant in Chicago (312-503-8481) or Evanston (847-491-7507).

Please note that not all courses are offered year-round. To find the next session for your desired course, click on the "Find Upcoming Sessions" link at the end of the description. You can also view a schedule of upcoming classes in our online calendar in PlanIt Purple.

HRD501--Giving & Receiving Feedback

In this highly interactive workshop, employees will learn the most effective ways to give and take performance feedback while maintaining constructive relationships. Discussion and exercises focus on:

Key Points

  • Giving feedback to peers and managers
  • Receiving and clarifying performance feedback
  • Considering feedback in a broader context

HRD502--Leading Performance Discussions

In this highly interactive workshop, managers will learn and practice leading performance discussions while maintaining constructive relationships. Discussion and exercises focus on:

Key Points:

  • Giving positive and constructive feedback
  • Dealing with difficult situations
  • Considering feedback in a broader context

HRD503--Setting Performance Objectives

Participants will learn and practice goal setting techniques. Discussions and exercises will focus on:

Key Points

  • “SMART” Goals model
  • Aligning goals to broader organizational objectives