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Course Listing

Search for a workshop or enrichment opportunity by selecting your desired campus, quarter, category, or intended audience in the lefthand column. A list of relevant courses will display below. Click on the course title to view general information about the course.

Please note that not all courses are offered year-round. To find the next session for your desired course, click on the "Find Upcoming Sessions" link at the end of the description. You can also view a schedule of upcoming classes in our current catalog or through the online calendar in PlanIt Purple.


HRD700- Introduction to University Business Processes (Online)

Introduction to University Business Processes is an online module that explores Northwestern’s business environment and framework for compliance, while identifying key University business terms, systems, departments and policies. It is recommended that employees view this online module before viewing additional business process modules.

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HRD705- Effective Business Operations: A Guide to Internal Controls (Online)

Effective Business Operations: A Guide to Internal Controls helps University employees to effectively and efficiently administer operations; keep reliable financial records; produce accurate reports; comply with University policies, procedures, laws and regulations; and safeguard University assets. 

Key Points

  • Find out what can happen if adequate controls are not in place
  • Learn the key control elements and how they relate to one’s job
  • Obtain a self-assessment tool to evaluate internal operations
  • Identify whom to contact with questions or concerns about business operations


Watch this Ted Ed imageclip on How people rationalize fraud - Kelly Richmond Pope: If you ask people whether they think stealing is wrong, most of them would answer yes. And yet, in 2013, organizations all over the world lost an estimated total of $3.7 trillion to fraud. Kelly Richmond Pope explains how the fraud triangle, (developed by criminologist Donald Cressey) can help us understand how seemingly good people can make unethical decisions in their daily lives.

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HRD715- Purchasing and Payments (Online)

Purchasing and Payments builds from Introduction to University Business Processes and Effective Business Operations by exploring purchasing processes in depth.

Purchasing and Payments consists of a series of self-paced online modules and Process Maps, accessible anytime from a web-enabled PC or Mac. No registration is required.

Learn Northwestern’s purchasing philosophy and how to make best value purchases when dealing with a variety of suppliers.

Key Points

  • Identify the core purchasing processes to follow and how, depending on the type of supplier (University Department, Preferred Vendor, or Non-Preferred Vendor) and the type of good or service needed.
  • Determine how and when it is appropriate to use PO payment methods and non-PO payment methods (Procurement Card, Online Voucher: Direct Payment Request).
  • Locate the relevant online resources, policies, procedures and additional training for acquiring goods and services at Northwestern.
  • Determine the control practices you can implement to strengthen your internal purchasing operations.
  • Make purchasing decisions using a method that results in “best value” to your unit and the University.

Online Modules

It's recommended that you begin by viewing the Introduction and Overview module. Additional modules will be posted as they become available. Please check back or follow us on Twitter for updates.

Process Maps

The following Process Maps were created as a learning tool as part of Purchasing and Payments, but have come to be a more broadly used on-the-job tool for day-to-day assistance with purchasing and payments processes.

These Process Maps follow the same procurement process that is explored in the online module.

Please share your feedback about the Process Maps above by completing a brief survey.

  • Engaging the Services of IndividualsPDF - This Process Map is being updated to reflect the new look and feel and will be posted as soon as it is available.
  • Additional Pay
    For more information about the Additional Pay process please contact Compensation: (847) 491-7516

Reference the Purchasing and Payment Methods Quick Reference Guide PDF for additional guidance, and see the Finance, Facilites, and Research Administration web site for information on Finance, Facilites, and Research Administration training.

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HRD835- Writing an Effective Resume

Having a great resume is an important piece of your overall career development and personal branding strategy. Unfortunately, many people get overwhelmed before they even get started. The result is poorly written resumes that don't get much attention or serve their purpose. In this workshop, you’ll learn how to create an effective resume or improve the one you already have.

Key topics:
  • Exploring different resume formats and the advantages and disadvantages of each
  • Writing an effective objective
  • Determining what work experience to include
  • Writing qualitative accomplishments
  • Composing an engaging and informative cover letter

Workshop facilitator Mark Gasche joined Kellogg in January 2014 as Managing Director of the Career Management Center and has more than 22 years of career management, coaching, campus recruiting, and student affairs leadership experience from multiple academic institutions.

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HRD845- Interviewing for Success

Your resume showed that you possess the competencies and desired skills for the position you applied for at Northwestern, now it’s time for the interview. An interview gives the prospective manager/director the opportunity to speak with you and determine the degree to which your skills and experiences match the requirements for the open position. The process also gives you a chance to determine if this new position will align with your goals and needs. This workshop will clarify the interview process and help you feel more prepared by discussing common expectations of the interviewee and the process.

Key topics:
  • Conducting organization/departmental research
  • The first impression and what to bring
  • Types of interviews and what to expect in each
  • How to respond to different types of interview questions
  • Interview follow-up

Workshop facilitator Mark Gasche joined Kellogg in January 2014 as Managing Director of the Career Management Center and has more than 22 years of career management, coaching, campus recruiting, and student affairs leadership experience from multiple academic institutions.

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HRD875- Managing Your Career

This workshop was formerly known as Career Challenge™ and Leveraging Your Career Drivers™ for Development Planning.

This interactive, one-day workshop offers you the opportunity to take a concentrated look at how to make your career development relevant to your current job and use it to propel you in the right direction as you grow at Northwestern.

Managing Your Career begins with a pre-workshop assessment called Career Drivers™. Career Drivers™ define the motivational aspects of work life — your absolute non-negotiables for satisfaction. Knowing your own Career Drivers™ allows you to make wise, empowered choices in your ongoing development and long-term career moves. The online Career Drivers™ assessment will be sent to you in advance.

You will then attend the workshop to:

  • Discover the talents common to everything you’ve accomplished
  • Have a new way to leverage development for current work performance and future goals
  • Learn how to create development goals that are engaging for you and accomplish department goals 
  • Upgrade your ability to communicate your value and not just your needs
  • Learn important strategies for identifying career directions, growing your networks and positioning yourself for future career success

Participants must complete the Career Drivers™ online assessment before attending the Managing Your Career workshop.

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HRD985- Coaching for Development™(formerly Managing Development Planning)


Audience: Northwestern supervisors and managers with at least one direct report.

This program helps managers get results from others and support their ongoing development by increasing their competence, ease and commitment in conducting career and development conversations with their employees. Learn new distinctions about development — beyond simple strengths and weaknesses — to help guide development plans with just the right emphasis for any employee.

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HRD108- Access 2016: Enter/View/Find Data

This workshop is designed for those who need to use an existing database to enter and find data. Please note that this course does not cover how to create a database.

Key Points

  • Quick overview of tables, queries, forms, and reports in the Office 2016 suite environment
  • Using existing tables and forms for data entry and to view data
  • Open and use existing queries and reports
  • Using the Find and Instant Search feature
  • Creating Select Queries from scratch and Reports using the Wizard

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HRD118- Access 2016: Building a Database

This two-day workshop is designed for both those who wish to create a database from scratch and to make design changes to an existing database.

Prerequisite: HRD108- Access 2016: Enter/View/Find Data. If you have not completed Access 2016: Enter/View/Find Data, please contact the Learning & Organization Development team to verify equivalent experience/skills.

Day 1 Objectives


Become comfortable in the Access environment of Tabs & Ribbons

Database Design & Relationships

  • Define a structured purpose, scope, and objectives for the database
  • Learn data-gathering techniques that enable quicker starts, clarify the types if information needed from the database, and help in naming fields, grouping them into tables, and relating tables to each other
  • Consolidate data into user friendly critical content areas
  • Understand and implement three types of table relationships (one-to-one, one-to-many, and many-to-many) and eliminate weak relationships with a junction table
  • Apply normalization tests to evaluate the integrity of the database design


  • Create relationships between tables
  • Enforce referential integrity between tables to keep records in related fields valid and accurate; view sub-datasheets to related tables
  • Create lookup lists and set different properties of a field in the
  • Design view of a table
  • Create an input mask for data entry
  • Set validation rules and text for a field

Day 2 Objectives


  • Understand the purpose of various queries
  • Create a query from scratch and specify criteria
  • Create queries that are based on more than one table and create a calculated field
  • Use queries to summarized data from tables

Forms and Reports

  • Create forms & reports using the wizards and modify those forms with styles
  • Reorganize the form layout by moving fields to change the order in which they appear on the form
  • Modify properties to define an object's appearance, behavior, and characteristics
  • Customize headers and footers to prepare for printing

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HRD161- Excel 2016: Beyond the Basics

This full-day workshop is ideal for self-taught users of Microsoft Excel who would like to fill in the gaps in their know-how as well as learn time-saving tips and tricks. Techniques to produce reliable Excel workbooks are covered, including how to display, format, edit existing worksheets and develop new ones plus how to make the most of Excel by creating formulas to analyze data quickly. 

Key Points

  • Quick tour of the Excel environment
  • Enter and edit labels, values, and formulas in a worksheet
  • Use Autofil to quickly fill in predefined labels and to copy text, numbers and formulas
  • Move and copy data, insert and delete ranges, and work with relative and absolute references when creating and copying formulas
  • Understand function syntax and use functions such as SUM, AVERAGE, MIN, MAX, and COUNT to perform calculations in a worksheet
  • Format text, numbers, rows, and columns in a worksheet to make them more prominent and easier to read
  • Preview, control Page Setup options for, and print worksheets and set and clear a print area
  • Try the new SmartArt

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HRD168- Excel 2016: Advanced Functions

Participants learn to use Excel's built-in computational and analytical tools to make complex calculations quickly and easily. Learn tips and tricks from the expert to make your spreadsheets efficient in the 2016 environment.

Prerequisite: Excel 2016: Beyond the Basics or equivalent experience/skills. If you have not completed Excel 2016: Beyond the Basics, please contact the Learning & Organization Development team to verify equivalent experience/skills.

Key Points

  • Use additional Statistical functions not previously covered
  • Use Logical functions
  • Nest multiple functions
  • Lookup function and naming ranges for pulling in data
  • How and when to use Error functions
  • Format and calculate date and time functions
      • Calculate investments using financial functions
  • Concatenate, left, right, middle and other text functions
  • Plenty of time to answer your specific questions (Bring your files if desired.)
  • Loads of tips and tricks

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HRD179- Excel 2016: Charts and Dashboards

This workshop provides the techniques needed for mastering Excel's charting capabilities and working with multiple workbooks to illustrate data, relationships, and trends. Participants learn to quickly transform hard-to-read numbers from a table or spreadsheet into professional-looking charts, to update several worksheets at once using 3-D formulas, and to effectively manage large workbooks with multiple worksheets.

Prerequisite: Excel 2016: Beyond the Basics or equivalent experience/skills. If you have not completed Excel 2016: Beyond the Basics, please contact the Learning & Organization Development team to verify equivalent experience/skills.

Key Points

  • Create different types of charts
  • Format charts with themes and styles
  • Add titles, gridlines, annotations, and a data table to a chart
  • Work with a 3-D chart
  • Change viewing options, hide and display data, and print large worksheets
  • Insert, delete, rename, move, and copy multiple worksheets
  • Summarize data from different worksheets using the Consolidate command
  • Use 3-D formulas and external links to perform calculations on data from multiple worksheets and workbooks

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HRD189- Excel 2016: Sorting, Filtering, Subtotals, Pivot Tables

This workshop provides the techniques for mastering some of Microsoft Excel's data-management and analysis features. Participants learn to create a list in Excel to keep track of related data. After a list is created, it is easy to find, organize, and analyze its information with Excel's rich set of list-management features. Feel free to bring your own files to practice with.

Prerequisite: Excel 2016: Beyond the Basics or equivalent experience/skills. If you have not completed Excel 2016: Beyond the Basics, please contact the Learning & Organization Development team to verify equivalent experience/skills.

Key Points

  • Create a structured list to maximize current and future data productivity
  • Format as a Table - new list capabilities
  • Sort a list using several techniques
  • Add subtotals to worksheets without writing any formulas
  • Use the AutoFilter to display only the records that meet one's criteria
  • Examine the new filtering options for Dates and Numbers
  • Create a powerful and flexible custom filter
  • Create Pivot tables and Pivot Charts to summarize a data list
  • Protect a workbook by enabling a password and locking cells to prevent unauthorized changes

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HRD225- Illustrator

This course explores the core features and functions of Illustrator. You will learn how to create and edit different types of graphics elements to print or export for use in other applications. Feel free to bring a project idea to work towards in class. Proficient level of computer skills required.

Key Points

  • Explore the Illustrator environment and customize your workspace
  • Use the pencil and shape tools with formatting options
  • Use the pen tool and path options
  • Explore stroke and fill options
  • Apply basic brushes to paths
  • Add, format and edit text
  • Learn about layers and grouping objects
  • Explore save and export options to use in other types of applications
  • Projects in class:
    • Create a logo
    • Create an ad/postcard
    • Create a flyer

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HRD228-Communicating in InDesign

This course will explore the core features and functions of InDesign while working on “real world” documents. You will learn how to choose, create and edit different types of publications. You will arrange text and graphics, work with master pages, flow text across text boxes, and prepare publications for printing.

You will also learn about design fundamentals including composition, typography and color theory in order to create effective communication materials.

Key Course Activities:

  • Explore the InDesign environment
  • Create a flyer and brochure
  • Understand how to choose type, colors, and images
  • Position and modify objects
  • Work with text boxes & text linking
  • Insert and modify graphics
  • Work with master pages, guides, and grids
  • Utilize InDesign templates
  • Modify document in response to design feedback
  • Export documents for print and web

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HRD229-Creating Complex Documents in InDesign

This course will explore advanced features and functions of InDesign and pick up where the HRD228 course ended. You will learn how to work with large publications involving multiple masters, page numbering, and table of contents. We will work with a newsletter project and a book project during class.

This course also builds on the design fundamentals covered in HRD208. You will learn strategies for choosing and modifying typography, working with images, and creating visual hierarchies. You will also learn how to assess the best document type for your project.

Prerequisite: HRD228: Communicating in InDesign or equivalent experience/skills. If you have not completedHRD228: Communicating in Indesign please contact the Learning & Organization Development team to verify equivalent experience/skills.

Key Course Activities:

  • Create a newsletter and book
  • Work with multiple master pages
  • Utilize character, paragraph, and object styles
  • Explore text frame options including threaded frames
  • Create tables for better communication
  • Insert page numbers
  • Generate a table of contents
  • Work with hyperlinks and HTML features
  • Understand document preparation for printing
  • Employ grids to create effective design
  • Explore typography, imagery and color to create more effective communication

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HRD233- Visio 2016

In this course you will learn the fundamentals of working with the most common applications of Visio 2016. You will create five types of diagrams: a direction map, workflow chart, cross-functional flowchart, an organization chart and a floor plan. By using multitudes of templates and stencils, you will get a broad understand of creating graphics or drawing in this powerful, yet user-friendly application. Feel free to bring a project to work on in class.

Key Points

  • Explore the various templates available for creating a Visio document
  • Navigate in a Visio document and explore the Visio environment
  • Drag shapes from Visio stencils, then resize, rotate, align and transform them
  • Create a direction map
  • Create a flowchart and cross-functions flowchart
  • Create an organization chart
  • Create an office floor plan to scale
  • Saving and printing your drawings

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HRD235- SharePoint

This class is designed for those new to SharePoint. In this workshop, participants will explore basic navigation and learn how to add new information to SharePoint in a training environment (not live, departmental sites).

Key Points

  • Navigate the SharePoint environment
  • Post an announcement to an existing page
  • Upload files to an existing page
  • Learn how to create a Sub Site
  • Change Site Theme
  • Create a Picture Library and add images
  • Create a Document Library and  add files
  • Create a Link Library and post links
  • Create a Discussion Board

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HRD241- Capturing, Editing & Optimizing Images in Photoshop

This workshop explains how to use Photoshop to capture, edit, and optimize images. You will learn about image capture options including digital, scanned, and sourced images. You will make adjustments to images such as contrast and color correction. You will also learn how to save images in formats that are widely used in printing and web-based environments.

In addition, participants will learn design fundamentals and understand qualities of an effective image for communication.

Prerequisite: Intermediate computer skills. 

Key Course Activities:

  • Explore the Photoshop environment
  • Resize and crop images
  • Optimize and adjust resolution
  • Use selection techniques to change specific parts of an image
  • Darken, lighten, clean up, and adjust color in photos
  • Work with layers and flatten images
  • Create a composite image for image maps or flyers
  • Explore filters for artistic effect

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HRD242-Layering & Transforming Images in Photoshop

This course will explore advanced features and functions of Photoshop and picks up where the HRD211 course ended. This workshop explains how to use additional Photoshop commands to alter images and manipulate layers for dramatic effects. You will learn how to work with layer effects, adjustment layers, masks and brushes.

This course also builds on the design fundamentals covered in HRD211. You will learn strategies for addressing common problems in photographs as well as how to use light and color to create effective communication. You will also learn how to assess the best image type for your project.

Prerequisite: HRD241 or equivalent experience/skills. If you have not completed HRD241, please contact the Learning & Organization Development team to verify equivalent experience/skills.

Key Course Activities

  • Create composite images using layers and layer effects
  • Repair images with problem areas
  • Understand which tools to use to save time and improve workflow
  • Study best choices for images based on communication needs
  • Use blending modes for dramatic effect
  • Use masks and adjustment layers to create changes that can be modified later
  • Use patch and fill tools to improve images
  • Work with paths to create better selections
  • Create unique textures by using multiple images, swatches and blending
  • Optimize workflow
  • Examine techniques for dealing with resolution and file type issues
  • Connect Photoshop to other Adobe products such as Illustrator, InDesign, Lightroom and Bridge

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HRD252- Dreamweaver

This workshop introduces the fundamentals of creating and maintaining a web page with Macromedia Dreamweaver, a tool requiring no programming knowledge. Participants examine the three main steps in the web publishing process: plan content and design; create a web site; and transfer files to the web.

Special Note: All Dreamweaver classes are held in a Windows lab. However, the concepts are platform independent. Mac users are encouraged to sign up as long as they are comfortable working in a Windows environment or would like to bring their own Mac laptop.

Key Points

  • Become familiar with basic HTML and Internet concepts
  • Plan and define a site
  • Create, save, edit, and set properties for documents
  • Build a table structure for text and image placement
  • Add, delete, format, and import text and images
  • Create basic CSS styles
  • Add hyperlinks, named anchors, and e-mail links to text and graphics
  • Discuss maintaining a site with updates, deletions, and other modifications

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HRD271- Dreamweaver: Newsletters

This workshop will teach you how to use Dreamweaver to write the HTML needed to create email newsletters. Learn how to incorporate links and images and how it differs from creating a web page.

Prerequisite: HRD252: Dreamweaver or equivalent experience/skills. If you have not completed HRD252: Dreamweaver, please contact the Learning & Organization Development team to verify equivalent experience/skills.

Key Points

  • Create pages with tables with layouts
  • Insert images with an absolute reference
  • Insert links
  • Preview in browser

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HRD368-Creating Effective Presentations in PowerPoint

This workshop provides the techniques to turn ideas into professional presentations. Learn the foundations and technical aspects of Microsoft PowerPoint to create effective electronic slideshows. You will create two different presentations in class.

You will also learn about design fundamentals including composition, typography and color theory in order to create dynamic presentations. Branding and data visualization will be addressed.

Key Course Activities:

  • Create two presentations for different audiences
  • Learn elements of a good presentation
  • Employ design fundamentals to create appealing visuals
  • Create and manipulate slides
  • Utilize different slide types depending on information
  • Work in various slide views
  • Format text and backgrounds
  • Insert images, create charts, diagrams, SmartArt, and tables
  • Utilize slide masters for better workflow and creating consistent branded materials
  • Customize themes to create unique, consistent designs
  • Export presentation in different file types and sizes

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HRD477-Creating Complex, Dynamic PowerPoint Presentations

This course will explore advanced features and functions of Photoshop and picks up where the HRD366 course ended. PowerPoint can be used for much more than functioning as visual documents for stand-up presentations. You will learn how best to convey your messages depending on the audience and location, focusing on streamlining messages for impact without losing important information. You will also learn how to take a presentation and create audience handouts and instructor manual.

This course also builds on the design fundamentals covered in HRD466.

You will learn strategies for choosing and modifying typography, working with images, and creating visual hierarchies.

Prerequisite: HRD368:Creating Effective Presentations in PowerPoint or equivalent experience/skills. If you have not completed HRD368:Creating Effective Presentations in PowerPoint please contact the Learning & Organization Development team to verify equivalent experience/skills.

Key Points

  • Create a complex, dynamic presentation
  • Learn the elements of a successful presentation
  • Create a branded template that can be shared with others
  • Build a high-resolution presentation
  • Create custom animations with motion paths
  • Edit existing and create new slide masters
  • Use multiple masters for a long presentation or course
  • Learn how to use PowerPoint on a stand-alone kiosk or to create a course for the classroom
  • Create custom layouts and templates to use in the future with your customs theme
  • Create different handout types and instructor's coordinating manual
  • Insert multimedia
  • Understand technical challenges when exporting presentations

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Leadership & Management Part 1: The Art and Science of Leadership

This workshop helps participants turn leadership theory into behaviors that inspire others to commit to action. Based on the premise that leaders effect change, participant-leaders develop personalized strategies for engaging others in compelling goals. This first course in the Leadership and Management series facilitates cross-university learning and collaboration between the emerging and established leaders who participate. It provides a framework that participant-leaders can use to integrate concepts from the courses in the series into their unique expression of leadership.

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Leadership & Management Part 2: Hiring and Managing for Performance Excellence

The first part of this workshop provides practical tools to navigate the University’s seven-step hiring process, help better predict performance, and hire great talent. In the second part of the day, participants learn how to set up both new and existing employees for success using the University’s Performance Excellence process and manage performance throughout the year. Avoiding performance problems in the first place are the key lessons in this session, with some discussion on what to do when performance gets off track.

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Leadership & Management Part 3: Delegating & HR Toolkit


Delegation is an often overlooked skill for both new and experienced managers. How often have you thought “it’s just easier to do it myself”?  It’s not uncommon to get caught in the trap of getting something out quickly while missing an opportunity for elevating performance over the long term of those we lead.  Moving from the role of individual contributor to manager can be challenging as we shift our focus from the hands-on work that offered tangible results and personal recognition to results achieved by a team through our leadership. The first part of this workshop helps managers explore how to get more work done, and done well, while making that shift to elevating and developing the skills and performance of others. 

HR Toolkit

The second part of this workshop addresses the procedural and compliance responsibilities that managers must fulfill in the course of their roles at Northwestern. Directors or senior staff from each division of the Office of Human Resources will speak and answer questions about policy and best practices across the wide range of tasks that managers must perform, as well as conversations they might have with their reports.

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Leadership & Management Part 4: Crucial Accountability®

Crucial Accountability® is a two-day workshop in which participants learn this widely-used methodology for holding others around them accountable. The workshop is founded on the principle that accountability is not simply "someone else's job"; as part of the NU Community, each employee has both the skill and the authority to raise a concern, regardless of their role. Participants in the workshop will learn how to hold anyone accountable, master performance discussions, motivate others without using power, and other crucial steps in the permanent resolution of problems.

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Leadership & Management Part 5: Coaching for Development™ (formerly Managing Development Planning)

This program helps managers get results from others and support their ongoing development by increasing their competence, ease and commitment in conducting career and development conversations with their employees. Learn new distinctions about development — beyond simple strengths and weaknesses — to help guide development plans with just the right emphasis for any employee.

Find Upcoming Sessions

Leadership & Management Part 6: Leading High Performance Teams

In this interactive workshop, leaders learn principles and techniques to develop and sustain high performance teams. Team leaders combine their own experience with research and best practices to create a plan for developing their new team or revitalizing an existing team. Experiential activities, discussions, and applications will address four key elements of high performance teams. Whether you lead an ongoing work team or an ad-hoc team, you can improve your team’s performance with these teamwork tools and skills.

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HRP003: E-Verify/Electronic I-9 Training

Form I-9 Section 2 Processor's Training is available for anyone who signs off on I-9s for a department or center. This includes department administrators, program assistants, hiring managers, or anyone else that assists in the hiring process. 

Access: The I-9 Security Request Form PDF Document must be completed and signed before attending this class.

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HRS101: myHR Data Lookup

Description: myHR Data Lookup training is the first training course required for any employee needing access to administrative HR/Payroll data. This course introduces users to common HR data and codes, covers security policies related to accessing HR data, and provides a hands-on demonstration of the most commonly used administration pages in myHR. Users who have submitted the required authorization form (see below) and have been approved for access will receive their own system login at the conclusion of this training course.

Who should take this course? Any employee that will require access to Human Resources or Payroll data/reports as part of their job responsibilities.

Access: A completed FASIS myHR Security Form is required to receive system access after the training.

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HRS102: Deployed Funding

Description: Deployed Funding provides instruction for existing myHR administration users to enter, modify, and manage the university chartstrings and grant accounts that provide payment for employees' paychecks.  

Who should take this course? Any administrative user that will be responsible for managing the financial processes related to employee pay.

Access: Access to the temp panel should be indicated on the main myHR Security Form when submitted for the HRS101 training.

Pre-Requisite: HRS101

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HRS103: Temp Administration

Description: Temp Administration training provides authorized users with the ability to maintain basic job information for temporary employees in myHR, including updating pay rates, changing funding chartstrings/grants, and terminating temps upon completion of their work.

Who should take this course? Any employee who is responsible for managing the HR data for temporary employees and/or work-study students in their department or unit.

Pre-Requisite: HRS101

Access: Access to the temp panel should be indicated on the main myHR Security Form when submitted for the HRS101 training.

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HRS104: Query Development

Description: The Query Development class is intended for those who are familiar with myHR data and are ready to start creating their own queries.  The course will be comprised of two 2.5-hour sessions, scheduled one week apart:

Day 1:

  • Introduction to querying,
  • Query best practices,
  • Common query tables,
  • myHR codes and common criteria, and
  • Creating simple (one-table) queries.

Day 2:

  • Additional query tables,
  • Multi-table inner and outer joins,
  • Implications of joins and join criteria, and
  • Building common multi-table queries.

Attendance at both days is required to complete the course and maintain query access.  

Who should take this course? Existing myHR administrative users who have used the system regularly and are comfortable with myHR data, codes, and system pages. Those who have not reached this level of familiarity, or simply need to run queries, may request run-only query access, provided without training. 

Pre-Requisite: HRS101; familiarity with myHR data

Access: Access to the Query Development should be indicated on the main myHR Security Form when submitted for the HRS101 training.

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HRS105: Advanced Query Development

Description: This class is intended for users proficient in creating multiple-join queries and will discuss the following advanced options: advanced criteria, non-standard joins, prompts, subqueries, and using Oracle SQL expressions. This training will be conducted as a demonstration and discussion; hand-on system work will not be included.  (Note-taking recommended!) 

Who should take this course? Any existing myHR administration user who is proficient in creating their own multiple-join queries but would like to learn more advanced functionality to extend their query skills.

Pre-Requisites: HRS101, HRS104, and a high level of proficiency creating queries

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HRS107: Deployed Additional Pay

Description: Deployed Additional Pay allows authorized myHR administration users access to enter and approve additional pay requests online. 

Who should take this course? Any employee who is responsible for entering or approving additional pay requests to their faculty members, graduate students, or staff.

Pre-Requisite: HRS101

Access: Access to Additional Pay should be indicated on the main myHR Security Form.

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HRS121: Staff eRecruit

Staff eRecruit enables users to create, modify, and administer staff job openings and applicants for those openings in myHR.  

Access: Access should be indicated on the main myHR Security Form.

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HRS201 / HRS203: Salary Planning

HRS201, HRS202, and HRS203 are annual demonstrations that review the functionality of the myHR Salary Planning pages that administrators use to complete the annual Salary Planning process.  Access to Salary Planning is provided only to those administrators responsible for entering end-of-year merit increases and budgeted salary information.

Pre-Requisite: HRS101

Access: Access to the salary planning pages will only be granted to individuals at the request of a school administrator.

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HRS231: eDevelopment

The myHR eDevelopment module provides users a means to administer training and development programs.  Courses set up through eDevelopment are displayed in myHR, through which employees across Northwestern can enroll.  eDevelopment provides course scheduling, enrollment tracking, and waitlist management accessible to course administrators and instuctors.

Access: Prior to receiving access to eDevelopment, the eDevelopment Security Form must be completed in full.

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HRS251: Faculty/Librarian eRecruit

HRS251 provides instruction for administrators who will be requesting faculty job postings (Pre-Search), entering data for faculty offer letters (eOffer), and/or administering email requests for candidate demographics (Self-Identification Emails).

Access: This course is provided on an as-needed basis; any employee requiring access must first consult with the Office of the Provost.

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HRS401: Position Data/Appointment Form

This course will cover the Position Data and Appointment Form -- a staple form required when any change to a Northwestern position or employment record is requested.

Access: This course is required for anyone who will be completing or approving Position Data/Appointment Forms.  There is no security form required to learn the procedures; however, the general myHR Security Form must be completed if you will need to print forms for data updates from the myHR system.

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HRS402: Summer/Research Quarter Salary Form

This demonstration provides an overview for administrators who complete and process Summer/Research Quarter Salary forms.  Instructions, best practices, and the approval process will be discussed, and a number of varying examples will be provided.

New users of the form are encouraged to attend, as well as those who would like a refresher.  Numerous payroll staff will be on hand to provide personal assistance and answer specific questions.

Registration is encouraged but is not required.

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HRD501--Giving & Receiving Feedback

In this highly interactive workshop, employees will learn the most effective ways to give and take performance feedback while maintaining constructive relationships. Discussion and exercises focus on:

Key Points

  • Giving feedback to peers and managers
  • Receiving and clarifying performance feedback
  • Considering feedback in a broader context

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HRD502--Leading Performance Discussions

In this highly interactive workshop, managers will learn and practice leading performance discussions while maintaining constructive relationships. Discussion and exercises focus on:

Key Points:

  • Giving positive and constructive feedback
  • Dealing with difficult situations
  • Considering feedback in a broader context

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HRD503--Setting Performance Objectives

Participants will learn and practice goal setting techniques. Discussions and exercises will focus on:

Key Points

  • “SMART” Goals model
  • Aligning goals to broader organizational objectives

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Clery Act Training for Campus Security Authorities (Online)

Campus Security Authorities (CSAs) are sent an invitation to training via email with direct access to an online training module. The training helps CSAs better understand their role in campus safety and their crime reporting responsibilities [PDF]. Timely reporting of crimes allows the University the opportunity to review whether or not a community Crime Alert should be issued and assists in maintaining accurate crime data. 

If you have questions, or think you are a CSA and need to be provided access to the CSA online training program, contact the University Clery Coordinator.

For additional information, visit the Campus Security Authorities web page.

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DCFS Training for Mandated Reporters (Online)

In compliance with the Illinois Abused and Neglected Child Reporting Act, all University personnel are required to report suspected cases of child abuse and neglect to the Illinois Department of Children and Family Services (DCFS).

All employees who have regular contact with children through their affiliation with Northwestern are strongly encouraged to take the DCFS Online Training for Mandated Reporters, which is available anytime and takes 60-90 minutes to complete. Employees will need to register for an account on the DCFS training page upon their first visit to the training module.

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HRD780 - FERPA Training (Online)

The Family Educational Rights and Privacy Act (“FERPA”) defines student educational records, outlines students’ rights to access the records and review their contents, and governs who, in addition to students, may access the information and under what circumstances. FERPA also governs how Northwestern University must maintain student records.

Visit FERPA Online Training to get started. Please note that you'll need to enter your NetID and NetID password for added security.

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PCI DSS - Security Awareness Education (Online)

Northwestern schools and departments (NU Merchants) that accept credit card payments must process those payments in a manner compliant with the Payment Card Industry Data Security Standard (PCI DSS) – an enforceable set of standards for protecting Cardholder Data (CHD). Participation in the PCI DSS compliance program run by e-Commerce Operations is mandatory for all NU Merchants. Failure to fully participate in the program may result in your Merchant account being revoked.

Key to compliance with the PCI DSS is annual Payment Card Processing Security training and attestation by all personnel who interact with, support or provide third party services which may impact the security of the Cardholder Data Environment (CDE). This requirement includes full time, part time, temporary and student employees, as well as employees of contractor/vendor firms.

Online Module

View Here

This Payment Card Processing Security training is divided into 3 sections:

  • MAIN MODULE – for all applicable staff and contractors
  • MODULE FOR MANAGERS – for managers or supervisors of staff who handle payment card transactions, reporting and reconciliation, and related activities
  • MODULE FOR IT STAFF AND THIRD PARTY SERVICE PROVIDERS (TPSPs) – for any person involved in the design, development, implementation, maintenance or administration of any system that involves payment card transactions or data.
At the end of the Main Module, you’ll be asked about your role – and can then proceed via link to the online attestation form if not required to complete the Manager or IT Staff/TPSP Modules.  After each of those additional modules, the link to the attestation form is also provided.

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HRD500- Better Business Grammar and Usage

Regardless of how relevant the content, if your letters, memos, e-mail messages, proposals or reports contain grammatical errors, you won’t be taken seriously. This course will help you avoid embarrassing mistakes in your everyday business correspondence by providing a comprehensive and lively review of the basic principles of grammar, capitalization, word usage and sentence structure.

Key Points

Through discussion and in-class exercises, you will learn how to:

  • Identify and correctly use the eight parts of speech
  • Spot errors of agreement, consistency problems and pronoun mistakes
  • Write clear, complete sentences, fix sentence fragments and rewrite run-on sentences
  • Understand and correct misplaced and dangling modifiers
  • Use phrases and clauses effectively
  • Change passive voice to active voice
  • Use that or which, who or whom appropriately
  • Abbreviate and use capital letters and numbers correctly
  • Avoid troublesome words and phrases

This two-part workshop meets once a week over two consecutive weeks; please plan to attend both dates.

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HRD520- Writing Difficult Messages

Rejecting an applicant, denying a request, issuing an apology, or responding to a complaint can be delicate. A masterfully written letter or memo can build goodwill or, at the very least, minimize negative feelings. This workshop will teach successful ways to approach difficult correspondence and communicate bad news tactfully.

Key Points

  • Decide what and how much to say
  • Choose the appropriate tone and style
  • Soften a negative message but get the point across
  • Say no and still maintain goodwill
  • Choose when and how to deliver the message
  • Write five different types of difficult messages

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HRD530- Writing for Results: Effective Letters, Memos & E-mail Messages

At the least, poorly written letters, memos, and e-mail message waste time and cause miscommunication. At worst, they are not read at all. This workshop will teach participants to organize and write strong, action-oriented business correspondence to get the reader's attention and the desired results.

Key Points

  • Analyze your audience and define your purpose
  • Effectively organize your ideas and information
  • Choose the appropriate tone and style
  • Write strong opening and closing paragraphs
  • Reduce rambling and get to the point right away
  • Use format and type to emphasize your main ideas
  • Revise and edit for overall organization and coherence

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HRD540- Proofread Like a Pro

Proofreading is more than just rereading what has been written. Good proofreaders can identify mistakes and improve the quality of writing even under tight deadlines. By using numerous in-class exercises, this workshop will teach you proven tips and techniques to perfect your documents. You will learn how to:

  • Use several successful proofreading strategies
  • Proofread for overall coherence and organization
  • Spot and correct the most common mechanical errors

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HRD545- Writing Compelling Employee of the Year Nominations

Is there someone in your department who goes above and beyond his or her normal duties, is dedicated and effective, and deserves to be recognized? Has he or she worked full time at Northwestern for three or more continuous years? If you've answered yes to both those questions, then this class is for you. In one lunch-time session, you will learn how to write an Employee of the Year Nomination that is both specific and meaningful.

By the end of the class, you will be able to:

  • Make sure your candidate is qualified
  • Identify what makes a successful submission
  • Use concrete examples to make your case
  • Write a clear, concise, and compelling submission

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HRD555- Writing for the Web: Introduction

Writing for the web isn't as simple as putting your handbook, brochure or lesson plan online. This hands-on workshop teaches the specific strategies needed to get your message across online.

Key Points

  • Write for typical web users who scan instead of read
  • Use the right tone for this immediate and informal medium
  • Repackage institutional language and marketing speak
  • Prune your site of unnecessary content
  • Write for higher search engine rankings
  • Make key information prominent and links visible
  • Keep user needs at the forefront of your mind as you write

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HRD565- Writing for the Web: Intermediate

If you know the basics of web writing but need some assistance on a particularly thorny page or section from your site, this workshop is for you!

In a small-group setting, you will receive suggestions and work through problems facing your online content. You will also hone your editorial skills by assessing and providing suggestions for the online content examples submitted by fellow workshop participants.

Prior to the workshop, participants will submit up to three webpages for instructor and group review. The submissions must be from a University-related site. If you submit more than one web page for review, please note that additional pages will be assessed as time allows.

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HRD572- Leveraging Social Media: Introduction

There is much more to social media than news updates on what's happening in your school, department, or organization. This hands-on workshop teaches specific strategies on how to use social media to achieve your goals. We will concentrate on Facebook, Twitter, and Instagram, while answering questions on any other social media platforms.

Key Points:

  • Play by the rules — governance and smart interaction
  • Know your audience(s)
  • Treat each social channel separately
  • Develop a content plan and editorial calendar
  • Filter your content towards your brand and communication goals
  • Focus on value exchange
  • Capitalize on the value of imagery
  • Create conversations and engagement
  • Track analytics
  • Use analytics to drive more engaging content

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HRD575- Developing a Content Strategy for your Website

This workshop-style course is an introduction to Web Content Strategy. It guides participants through the critical step of planning a site's identity, voice and tone. After reviewing strategies for developing these messaging goals, we will do a series of fun hands-on activities to create tools, such as an identity statement and voice and tone guidelines. If possible, attend this course with other members of your team!

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HRD580- Document Design: Make the Most of Your Message

A well-designed document is more than just pleasing-it is easier to read, understand, scan and review. This workshop will help you organize information and design your letters, memos, e-mail messages and reports so that you will be able to make your point more skillfully and effectively. You will learn how to:

  • Choose the correct format, design and typeface
  • Think about the best design before you get started
  • Use headings, subheads, bullets and white space effectively
  • Use graphics, tables and charts to create impact
  • Use visual devices to emphasize main ideas and increase readability
  • Design flyers and announcements

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HRD620- Effective Meetings

Effective Meeting Skills is a half-day highly interactive workshop designed to improve the meeting management and delivery skills of the participants.

Key Points

  • Being an effective Meeting Leader and Meeting Participant
  • When is a meeting really needed?
  • Setting thoughtful and useful agendas
  • Managing time effectively
  • Generating discussion and collaboration
  • Handling difficult or challenging participants
  • Assigning action items
  • Effective follow up and meeting minutes

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HRD630- Speaking with Confidence and Clarity

This foundation-level presentation skills workshop helps participants gain self-awareness, manage their nerves, and get their presentations started on the right foot. In this interactive workshop, in which you work on your own real-life content, you’ll apply the fundamental principles of The Orderly Conversation. This workshop uses video-recorded exercises and private video review to help you identify and develop the skills you need to succeed. Throughout the workshop, you’ll be introduced to skills and strategies that will help you:

  • Manage nervousness and gain self-awareness
  • Engage listeners and speak with confidence
  • Think on your feet
  • Frame your presentations using a simple organizational strategy
  • Introduce the presentation clearly and succinctly so that it communicates (1) purpose, (2) clear direction, (3) context, and (4) a reason to participate
  • Answer questions with confidence
  • Set appropriate next steps

Speaking with Confidence & Clarity includes pre-work and access to eCoach. You’ll receive reusable job aids and reference materials to help you apply what you learn in class to the situations you face outside of it. You’ll also receive a copy of The Orderly Conversation: Business Presentations Redefined.

Who Should Attend:

Attendees should have some presentation experience.

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HRD632- Mastering Your Presentations

This two-day comprehensive workshop is interactive and realistic. It builds the skills you need to manage with confidence all aspects of the presentation process. Throughout, you will work on your own real-life presentation. Taught by two instructors, this workshop uses video-recorded exercises and private instructor-led video review to help you develop skills you need to succeed. You’ll learn how to:

  • Organize information so that it’s persuasive and listener-focused
  • Create effective visual aids to support key messages
  • Engage listeners in a comfortable, flexible, conversational process
  • Be clear and concise
  • Use visual aids effectively whether seated or standing, projected or hardcopy
  • Think on your feet
  • Manage and facilitate interactions with listeners

Mastering Your Presentations includes pre-work as well as job aids for applying what’s learned in class to situations you face outside of it.

Who Should Attend:

This workshop is designed for business presenters, facilitators and trainers with some presentation experience. Comfort with PowerPoint or other presentation software is a plus.

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HRD645- Getting Things Done®

Are you experiencing a constant deluge of email and phone calls? Do your daunting projects seem impossible to complete? Is the avalanche of incoming information and outstanding action items keeping you awake at night? This full-day Getting Things Done® Essentials workshop will provide tools and tips for implementing an improved work-life management system that can transform uncertainty into stress-free productivity.

Workshop participants will receive a copy of David Allen’s bestseller Getting Things Done and several practical resources for future success using the GTD methodology.

Key Points

This engaging and interactive workshop will teach you how to:

  • get your email inbox to empty
  • make responsible commitments to new ideas and projects
  • maximize return on your time — to do more with less
  • gain clarity of what is more and less important
  • improve the balance of proactive versus reactive behaviors
  • get projects unstuck

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HRD650- Project Management Essentials

This workshop will help both new and experienced project managers review ways to produce a realistic and manageable project timeline. Participants learn the concepts and processes which can be applied to setting project goals, identifying project deliverables, and effectively estimating and measuring progress.

Key Points

  • Identify the project management processes
  • Create a scope document
  • Schedule project activities
  • Estimate and allocate resources
  • Control project progress
  • Conduct a post-project review

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HRD660- Grace Under Pressure

*The cost of Grace Under Pressure is funded by the Office of Human Resources Work/Life Division. A cancellation no-show fee of $225 applies to all registrations.*

It's that sort of day.

The phone is ringing off the hook. You're put on the spot in a meeting. All the problems are getting dumped in your lap.

You can feel yourself becoming reactive. You know you're not thinking clearly, that you're not being effective, but you don't know what to do. How can you turn a bad situation around?

“Grace Under Pressure” offers new tools for remaining calm, focused and open-minded during difficult encounters – real physical techniques that counteract what our bodies do during stress.

Many of these new approaches come from recent brain research.

In this lively, memorable half-day workshop, you'll go far beyond theory. You'll practice these techniques and make them your own, ready to put to use the next morning – or even on the way home that night.

Key Points

  • Maintain composure in difficult situations
  • Reduce stress on the spot
  • Reverse the “fight or flight” reaction
  • Think more clearly under pressure
  • Be more present in difficult situations

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HRD675- Interacting with Customers

Customer service has become more important than ever, but it’s also harder to do well.  No wonder:  everyone is stressed, and there’s so little time to get things right.

How can you determine what your customers need, help them find solutions, and send them off happy – even on those days when nothing seems to work?

“Interacting with Customers” will give you tools to create an outstanding customer experience for all the people you interact with.  And since the University environment has its own special considerations, you’ll have opportunities to practice your new approaches in realistic, Northwestern-style situations. 

Making your customers’ lives easier will make yours easier as well. 

You’ll learn about:

  • What customers want
  • Setting expectations
  • Creating positive customer relationships
  • Managing difficult conversations
  • The appropriate apology
  • Owning the problem, not the blame

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HRD680- Recruiting & Hiring Great Staff for Northwestern

Organized around Northwestern's seven-step recruitment process, this workshop provides great tools and resources for expediting the hiring process and making good hiring decisions.

Key Points

  • Navigating Northwestern's recruitment and hiring process
  • Opening and posting a position
  • Advertising and networking
  • Screening candidate resumes
  • Preparing for and conducting interviews and phone screening
  • Hiring and onboarding new employees

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HRD960- Crucial Conversations®

Crucial conversations take place every day in our work. You know the type -- conversations where there are high stakes, differences of opinion, and strong emotion. The difference between mediocre and top performance lies not in strategies, hardware, or even in processes, but in how people handle those difficult conversations. At the heart of all problems in a team or organization are conversations that are either not being handled, or not being handled well.

Key Points

  • Identify the conversations that are keeping you from your desired results
  • Speak persuasively not abrasively, no matter the topic
  • Make it safe for others to share their honest opinions
  • Deal with people who either clam up or blow up
  • Gain control of your own emotional responses
  • Disagree without being disagreeable
  • Influence without exerting force
  • Improve teamwork, productivity and effectiveness

This practical and powerful two-day workshop is based upon a top-ten best-selling business book, Crucial Conversations.

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