Work/Life

What is NU Life Matters?

NU Life Matters is a network of services, including short-term counseling, to help you and your household family members cope with everyday life issues. Professional counselors can help you with:

• Everyday needs and life events
• Relationship/marital concerns
• Workplace concerns
• Anxiety and stress
• Family issues
• Coping with a serious illness
• Sleeping difficulties 
• Loss of a loved one
• Emotional concerns
• Depression
• Communication

NU Life Matters provides you with counseling sessions with a local, licensed counselor and unlimited, 24/7 telephonic counseling. For assistance contact 855-547-1851.

What is available on the NU Life Matters website?

You can access hundreds of useful articles, tip sheets, and checklists by logging on to www.hriworld.com (to log on, enter username: northwestern and password: eap).  These helpful resources focus on a variety of important topics, including worklife balance, time management, life in the workplace, health and wellness, and legal and financial issues. The NU Life Matters website also offers:

• Assessments and quizzes
• Podcasts and webinars
• Calculators that can help you with everything from mortgage interest to how much to save for your children’s college education
• Expert health and wellness content
• Discount center

Who Can Use the NU Life Matters Assistance Program?

Faculty, staff, and household family members may use NU Life Matters.

Are These Services Confidential?

All NU Life Matters services are confidential in accordance with applicable laws.

Who Pays?

The University assumes all costs for use of NU Life Matters for all faculty and staff and their household family members. If additional assistance is necessary, referrals will take into account your preferences, medical plan, and financial circumstances. (Please refer to the Northwestern University Office of Human Resources for specific plan provisions.) No personal individual information will be shared with the University without your written consent. All of our programs and services are strictly confidential.

How Can I Contact NU Life Matters?

For free and confidential assistance:
Call: 855-547-1851	Log on to: www.hriworld.com Username: northwestern Password: eap