Managers & Administrators

Soft Skills

• Adaptability – Works effectively in an environment in which the parameters may change daily; adjusts behavior to meet the needs of different people and situations.
• Assertiveness/Independence – Takes forceful stands on issues without being excessively abrasive; expresses own opinions even when adopting an unpopular position.
• Athletic Regulations – Knowledge of rules and regulations of the NCAA, Big Ten Conference and Northwestern University
• Business Acumen – Possesses business savvy and demonstrates the ability to foster and lead cost-efficient initiatives without sacrificing quality or core values.
• Coaching/Mentoring – Trains people for current assignment and develops them for promotion; uses feedback and personal example to encourage higher performance.
• Collaboration – Facilitates open and effective communication, cooperation and teamwork within and outside of one’s own team; respects the needs and contributions of others.
• Communication – Communicates effectively one-to-one, in small groups and in public speaking contexts; writes precise, well-organized emails, letters and proposals while using appropriate vocabulary and grammar.
• Conflict Management – Exhibits understanding of natural sources of conflict and acts to prevent or soften them.
• Customer Focus – Regularly monitors customer satisfaction; provides suggestions to improve quality and value to the customer.
• Development of Self/Others – Stays current on technical/professional information; identifies methods for improving work procedures or systems; solicits feedback from customers, peers and superiors.
• Diversity – Creates an environment of understanding and acceptance; solicits input from a wide variety of people and functions; challenges organizational policies and practices that may be exclusionary.
• Efficiency/Dependability – Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands/pressures of assignments and adjusts accordingly.
• Ethics and Integrity – Follows through on commitments; incorporates honesty, respect and fairness in daily actions; demands trustworthiness from others; demonstrates courage and objectivity.
• Initiative – Exhibits energy and desire to achieve; sets ambitious goals and acts decisively; takes action that no one has requested to improve or enhance job results and avoid problems.
• Innovation/Creativity – Explores alternatives to existing products and services; identifies opportunities to improve procedures and practices; shows imagination.
• Judgment – Demonstrates logic, rationality and objectivity; shows common sense; uses all available information to make educated decisions.
• Management Change – Seeks projects that initiate changes in the organization; informs team members of upcoming changes; creates clear time frames and involves those who will be affected by changes in the planning and implementation process.
• Multi-Tasking – Demonstrates ability to work on multiple projects simultaneously.
• Negotiation – Finds common ground to accommodate the conflicting needs and wants of different stakeholders.
• Organization – Plans, organizes and schedules in an efficient, productive manner; anticipates contingencies and pays attention to detail; targets projects or initiatives that require special attention and focuses on key tasks when faced with limited time and/or resources
• Planning – Devises and implements clearly defined strategies to achieve business objectives.
• Political Savvy – Shows awareness of political factors and “hidden agendas;” builds informal network to “wire” information sources and influence.
• Problem Solving – Formulates realistic plans and contingencies and establishes appropriate measurements of anticipated results.
• Visionary Leadership – Inspires confidence and optimism through a clear vision and by personal example; reinforces and emphasizes organizational goals through words and actions.

Health Care

• Case Management – Develops individualized case plans and maintains positive client relationships.
• Diagnostic Testing – Plans and prepares procedures; performs tests; interprets records and communicates results.
• Emergency Response – Assesses emergency situations; follows SOPs; exercises calm, quick judgment in stressful conditions.
• Safety Management – Identifies actual and potential issues and risks; monitors and enforces safety regulations; provides education and training

Financial

• Accounting / Account Reconciliation  – Understands and interprets financial statements and reports; reconciles financial records.
• Auditing – Examines records or financial accounts for accuracy; adjusts or corrects accounts.
• Fundraising – Personally solicits monetary donations. 

Research

• Grant Administration – Manages grant application process; prepares and monitors budget; administers pre and post-award.
• Hazardous Materials  – Safely handles hazardous materials; presents radiation safety training.
• Medical Terminology – Possesses working knowledge of medical/research terminology.
• Research Regulations – Demonstrates knowledge of federal and state regulations governing the participation of human and animal research subjects.