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Competencies
Competency	Description	Code
Accounting / Account  Reconciliation	Understands and interprets financial statements and reports; reconciles financial records.	ACC
Adaptability	Works effectively in an environment in which the parameters may change daily; adjusts behavior to meet the needs of different people and situations.	ADP
Agility	Is open to change and responds by adapting to work methods and behaviors; pays attention to changing circumstances and adapts to them.	AGILITY
Analysis	Identifies and analyzes significant problems and opportunities; relates and compares data from different sources.	ANALYSIS
Animal Handling	Demonstrates ability to work with small animals in a research setting.	ANH
Assertiveness	Is self confident or self-assured in day to day situations and accounts for the difference between aggressive and too aggressive	AST
Athletic Regulations	Knowledge of rules and regulations of the NCAA, Big Ten Conference and Northwestern University.	ATH
Attention to Detail	Consistently displays accuracy and attention to detail.	ATTDET
Auditing	Examines records or financial accounts for accuracy; adjusts or corrects accounts.	AUD
Business Acumen	Possesses business savvy and demonstrates the ability to foster and lead cost-efficient initiatives without sacrificing quality or core values.	BUS
Case Management	Develops individualized case plans and maintains positive client relationships.	CAS
Coachability	Being receptive to feedback, willing to learn, embracing continuous improvement.	COACH
Coaching	Is receptive to feedback and gives appropriate constructive criticizm in the guidence of tasks.	COC
Collaboration	Facilitates open and effective communication, cooperation and teamwork within and outside of one’s own team; respects the needs and contributions of others.	COL
Collegiality	Being helpful, respectful, approachable and team oriented building strong working relationships and a positive work environment.	COLL
Communication	Communicates effectively one-to-one, in small groups and in public speaking contexts; writes precise, well-organized emails, letters and proposals while using appropriate vocabulary and grammar.	COW
Compliance	Honoring University policies and regulatory requirements.	COMPLIAN
Computer Proficiency	Successfully uses multiple software programs independently. Software may include Microsoft Office, applications such as PowerPoint, Word, Excel, and Access, email, web browsers, and Peoplesoft.	COMP
Conceptual Ability	Deals effectively, not just with concrete tangible issues, but also abstract conceptual matters.	CONCEPTU
Conflict Management	Exhibits understanding of natural sources of conflict and acts to prevent or soften them.	COM
Creativity	Explores alternatives to existing products and services; identifies opportunities to improve procedures and practices; shows imagination.	CRE
Customer Focus	Regularly monitors customer satisfaction; provides suggestions to improve quality and value to the customer.	CUF
Data Entry	Possesses basic data entry skills.	DATA
Dependability	Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands/pressures of assignments and adjusts accordingly.	DEP
Decision Making	Follows and teaches others to follow a process/method for problem solving.	DECISION
Development of Self/ Others	Stays current on technical/professional information; identifies methods for improving work procedures or systems; solicits feedback from customers, peers and superiors.	DEV
Diagnostic Testing	Plans and prepares procedures; performs tests; interprets records and communicates results.	DIA
Diversity	Creates an environment of understanding and acceptance; solicits input from a wide variety of people and functions; challenges organizational policies and practices that may be exclusionary.	DIV
Efficiency/ Dependability	Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands/pressures of assignments and adjusts accordingly.	EFF
Emergency Response	Assesses emergency situations; follows SOPs; exercises calm, quick judgment in stressful conditions.	EME
Energy/Drive	Exhibits energy and a strong desire to achieve.	ENERGY
Ethics and Integrity	Follows through on commitments; incorporates honesty, respect and fairness in daily actions; demands trustworthiness from others; demonstrates courage and objectivity.	ENI
Financial Management	Manages financial assets responsibly with a focus on cost effectiveness and productivity.	FINANCIA
Fund-raising	Personally solicits monetary donations.	FUR
Grant Administration	Manages grant application process; prepares and monitors budget; administers pre and post-award.	GRA
Hazardous Materials	Safely handles hazardous materials; presents radiation safety training.	HAZ
Health and Safety Responsibility	Integrates health and safety precautions into daily activities.	HEALTH
Independence	Takes forceful stands on issues without being excessively abrasive; expresses own opinions even when adopting an unpopular position.	IND
Influencing	Motivates others to buy into ideas, able to engage others in looking at a situation in a new way.	INFLUENC
Initiative	Exhibits energy and desire to achieve; sets ambitious goals and acts decisively; takes action that no one has requested to improve or enhance job results and avoid problems.	INT
Innovation/ Creativity	Explores alternatives to existing products and services; identifies opportunities to improve procedures and practices; shows imagination.	INN
Interest in Gifted Education	Has demonstrated or expresses an interest in learning about the field, by reading, attending conferences, making presentations, etc.	GIFTED
Judgment	Demonstrates logic, rationality and objectivity; shows common sense; uses all available information to make educated decisions.	JUD
Lab Animal Care	Able to handle laboratory animals in a manner that avoids injury to self or animals, and able to exercise basic principles of animal health care related to disease control, sanitation and environmental enrichment.	LAC
Leadership	Involves team members in solving problems and making decisions, inspires people to follow the lead, obtain input from others, facilitates change, inspires confidence and optimism through a clear vision and by personal example.	LEADERSH
Listening	Actively listens to others' opinions and ideas; respects and seeks to understand differences in opinions.	LISTENIN
Macintosh Programs Proficiency	Proficiency with Macintosh production systems and software.	MAC
Management Change	Seeks projects that initiate changes in the organization; informs team members of upcoming changes; creates clear time frames and involves those who will be affected by changes in the planning and implementation process.	MGC
Managing People	Empowers through delegating key tasks/functions; establishes clear understanding of roles and accountabilities, setting clear expectations, providing feedback and guidance, holding people accountable.	MANAGE
Medical Terminology	Possesses working knowledge of medical/research terminology.	MET
Meets Deadlines	Displays consistency and success in adhering to deadlines.	MEETS DE
Mentoring	Trains people for current assignment and develops them for promotion; uses feedback and personal example to encourage higher performance.	MEN
Microsoft Office	Experience with Word, Excel, PowerPoint, and Access.	MIC
Multi-Tasking	Demonstrates ability to work on multiple projects simultaneously.	MUT
Negotiation	Finds common ground to accommodate the conflicting needs and wants of different stakeholders.	NEG
Organization	Plans, organizes and schedules in an efficient, productive manner; anticipates contingencies and pays attention to detail; targets projects or initiatives that require special attention and focuses on key tasks when faced with limited time and/or resources.	ORG
People Management	Setting clear expectations, reviewing progress, providing feedback and guidance, holding people accountable.	PEOPLE
Planning	Devises and implements clearly defined strategies to achieve business objectives.	PLN
Political Savvy	Shows awareness of political factors and “hidden agendas;” builds informal network to “wire” information sources and influence.	POS
Problem Solving	Formulates realistic plans and contingencies and establishes appropriate measurements of anticipated results.	PRS
Research Regulations	Demonstrates knowledge of federal and state regulations governing the participation of human and animal research subjects.	RER
Results Driven	Sets clear, challenging objectives and regularly monitors progress.	RESULTS
Safety Management	Identifies actual and potential issues and risks; monitors and enforces safety regulations; provides education and training.	SAF
Strategic Thinking	Works on initiatives that have the greatest strategic impact for the organization; anticipates changes that may impact department or school.	STRATEGI
Stress Management	Recognizes stress triggers and works to mitigate them, maintains work/life balance, responds appropriately to stressors outside of one's control	STRESS
Team Building	Achieves cohesive, positive, mutually supportive team climate; treats subordinates fairly and shares credit; shares information.	TEAM BUI
Team Player	Seeks to build collaboration by encouraging trust, mutual respect and shared purpose among various participants in an engagement.	TEAM PLA
Training	Actively and successfully trains/coaches people for current assignments, and develops them for promotion into position where they succeed.	TRAINING
Quality/ Compliance	Striving for excellence with our work processes and outcomes, honoring University policies and regulatory requirements.	QUALITY
Visionary Leadership	Inspires confidence and optimism through a clear vision and by personal example; reinforces and emphasizes organizational goals through words and actions.	VIL
Word Processing	Understands and can utilitze word processing programs used in the office and that one may be faced with in the office.	WORPRO
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