Provider Contact

To contact a benefits staff member, see the Human Resources Divisions page.


BlueCross BlueShield Medical

Web Address http://www.bcbsil.com
Customer Service (800) 327-8497
Group number 006161

CNA

Web Address https://www.ltcbenefits.com/
Customer Service (877) 777-9072
Identification Number northwestern

Davis Vision

Web Address http://idoc.davisvision.com/davis/corp/index.html
Customer Service (877) 393-8844

Dearborn National Dental

Web Address http://www.dearbornnational.com
Customer Service (800) 573-9827
Group Number F019106

Dearborn National Term Life

Web Address http://www.dearbornnational.com/
Customer Service (800) 348-4512
Group Number F019106

Express Scripts

Web Address http://www.express-scripts.com/
Customer Service (800) 601-9314
Identification Number K9EA

EyeMed

Web Address http://www.eyemedvisioncare.com/nwu
Customer Service (866) 804-0982
Identification Number 9795105 (active employees) / 9798836 (retirees)

Fidelity Investments

Web Address https://www.fidelity.com/
Online Enrollment http://netbenefits.com/nu
Check Transactions and Balances Online https://www.mysavingsatwork.com/atwork.htm
Fidelity Representative (800) 544-6666
Fidelity Retirement Specialist (800) 544-4774
Not a Fidelity Customer? (800) 343-3548

First Commonwealth DHMO

Web Address http://www.guardiananytime.com
Customer Service (866) 494-4542
Group number 378954

The Hartford

Web Address http://www.thehartfordatwork.com
Customer Service (888) 541-7283
Group number 402164, 402344

HMO Illinois

Web Address http://www.bcbsil.com
Customer Service (800) 892-2803
Group number H56670

PayFlex

Web Address http://www.payflex.com/
Customer Service (800) 284-4885
Northwestern Employer ID 100398

TIAA-Cref

Web Address http://www.tiaa-cref.org
Participant Information Center (800) 842-2776
Allocation & Transfer Service (800) 842-2252
TIAA-Cref Retirement Counselors (800) 842-2005

Unum

Web Address http://www.unum.com/
Customer Service (800) 633-7490