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Human Resources > Benefits > Plans > Faculty-Staff Assistance Program

Faculty-Staff Assistance Program

From time to time individuals experience personal problems that can become overwhelming. These problems can include:

  • Family problems
  • Concerns about children or aging parents
  • Financial or legal issues
  • Depression
  • Struggles with an addiction or everyday stress

This service is designed to offer confidential and professional help without charge for faculty, staff, and members of their families who need assistance with personal problems. Confidential evaluation, counseling and referral services are provided at no cost to faculty or staff or their family members. The provider of these services is PERSPECTIVES, Ltd.

Important Features

A Northwestern University benefit for all faculty and staff and their family members

  • Voluntary
  • Confidential
  • Assessment, Referral and Short-term Counseling
  • Supervisory and Management Training Sessions
  • Faculty and Staff Orientations - including sessions for new faculty and staff
  • Management and Supervisory Consultation
  • Critical Incident Intervention with departments
  • Wellness Seminars

The Faculty and Staff Assistance Program deals with two types of referrals

Self-referrals

These occur on the initiative of the faculty or staff member or family member experiencing a personal or family problem. This problem may or may not be affecting an individual's job performance in any way. Therefore, it is completely CONFIDENTIAL between the individual and the Perspectives Counselor. No feedback is given to the University.

Supervisory Referrals

These occur when a supervisor or manager refers a faculty or staff member to the Faculty and Staff Assistance Program in situations where job performance problems may be affected by personal problems.

Supervisory and Management Consultation

Consultation is available for supervisors or managers. In this situation, the Perspectives Counselor will guide the supervisor or manager step by step through the referral process.

For additional information or for an appointment

PERSPECTIVES, Ltd.
630-932-8008 or
800-456-6327

Office locations:

  • Evanston and Chicago campuses
  • Metropolitan Chicagoland area
  • Northwestern Indiana

In the case of an emergency, counselors are available at the above phone numbers 24 hours a day.