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Human Resources > Benefits > Provider Contact Information

Contact Information

To contact a benefits staff member, see the Human Resources Staff page.

Health Plans Vision Plan Dental Plan
Tuition Plans FSA Plans Retirement Plans
Life, Disability, and Long Term Care Plans

Health Plans

*Blue Cross Blue Shield of Illinois (PPO Plans)

Group number 906161
Internet address http://www.bcbsil.com
Member Service (800) 327-8497

*HMO Illinois (A Blue Cross Blue Shield of Illinois HMO)

Group number H56670
Internet address http://www.bcbsil.com
Customer Service (800) 892-2803

*Walgreens Health Initiatives (WHI)
Prescription benefit manager for
PPO - Premier and Select and HMO Illinois Members

Group number Active employees: 4751
Internet address http://www.my.whi.com
Customer Care (800) 207-2568
Prior Authorization (877) 665-6609

*Prime Therapeutics
Prescription benefit manager for
Value PPO Members

Internet address http://www.myrxhealth.com
Customer Service (800) 423-1973

*UniCare HMO

Group number 56A55A
Internet address http://www.unicare.com
Customer Services (312) 234-8855

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Vision Plan

*UnitedHealthcare Vision

Group Number A975
Internet address http://www.myuhcvision.com
Customer Service (800) 638-3120

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Dental Plans

*Blue Cross Blue Shield PPO Plan

Group Number 56909
Internet address http://www.bcbsil.com
Customer Service (800) 367-6401

*First Commonwealth DHMO Plan

Group number 378954
Customer Service (866) 494-4542
Internet address http://www.guardianlife.com

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Tuition Plans

*Northwestern University Benefits Divsion

Telephone Number (847) 491-7513
Fax Number (847) 467-2288
Internet Address http://www.northwestern.edu/hr/benefits/plans/tuition/index.html
Email Address benefits@northwestern.edu

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HSA Plans

*Mellon Bank

Telephone Number (877) 472-4200
Website http://hsamember.com
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FSA Plans

*PayFlex

Telephone Number (800) 284-4885
Internet Address http://mypayflex.com
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Retirement Plans

*Fidelity Investments

Internet address https://www.fidelity.com/
Online Enrollment https://enrollonline.fidelity.com
Check Transactions and Balances Online https://www.mysavingsatwork.com/atwork.htm
Fidelity Representative (800) 544-6666
Fidelity Retirement Specialist (800) 544-4774
Not a Fidelity Customer? (800) 343-3548

 

*TIAA-CREF

Internet address

http://www.tiaa-cref.org

Participant Information Center (800) 842-2776
Allocation & Transfer Service (800) 842-2252
TIAA-CREF Retirement Counselors (800) 842-2005

 

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Life, Disability, and Long Term Care Plans

*ING Employee Benefits

Internet address

http://www.ing-usa.com/

Participant Information Center (800) 654-5375


*Reliance Standard

Internet address

http://www.rsli.com/

Customer Service (800) 351-7500


*CNA

Internet address

https://www.ltcbenefits.com/

Identification Number northwestern
Customer Service (877) 777-9072

 

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