GeoBlue for Employees
Northwestern faculty and staff traveling internationally on Northwestern business will be automatically covered by Northwestern's new business traveler insurance program provided by GeoBlue. The GeoBlue employee member guide provides an excellent summary of the plan's benefits.
Highlights of the new travel insurance program
- The program covers employees, and any spouse/partner/fiancé or dependents who may be accompanying employees while traveling on university business
- There will be no cost to the traveler or department for this benefit
- Employees will receive primary medical insurance coverage for any medically necessary care needed while traveling abroad on business, up to a maximum of $250,000 per trip
- There is no deductible
- There is no need to provide travel plans or pay a premium to the insurance company
- Medical and security evacuation coverage is provided if relocation due to an emergency situation is needed; read more about the political or natural disaster evacuation procedures
Plan Definitions and Limitations
- The plan covers only Northwestern employees. Students, Visiting Scholars, and other non-employees are not covered under this plan and must purchase coverage directly with GeoBlue.
- "University business" is international travel in support of one's Northwestern duties and responsibilities. Such travel should be funded by Northwestern through operational or grant funds. Some examples include conference attendance, data collection, collaborative research, short-term teaching or research assignments, recruitment, and site visits as well as employees who accompany students abroad for research, study or volunteer activities supported by Northwestern.
- The duration limit on travel is 180 days (roughly 6 months). This plan is designed to support employee travel related to the performance of Northwestern business abroad. It is not meant to cover long-terms stays abroad (more than 25 weeks) or extended travel abroad on leave from duties with Northwestern. For such travel, coverage can be purchased separately through the GeoBlue commercial site (see long term plans) or through other providers offering similar products. Reimbursement requests will be honored if the long-term travel is related to university business.
- Northwestern employees hired to permanently work overseas, or whose permanent residence is outside the U.S., are not eligible for GeoBlue. Please contact the Human Resources Benefits office to discuss alternative coverage options. Employees on long-term assignment to NU's Qatar campus are covered separately. Contact the Qatar Support Office for more information.
- More information about specific conditions, exclusions and other terms are outlined in the GeoBlue Business Traveler Certificate of Coverage.
Registration and payment for claims
- Before travel, employees should complete a one-time registration by visiting and entering (or copying and pasting) Northwestern’s Access Code: QHG9999NWBTY. Register with your Northwestern email address to assure eligibility.
- Registration is optional, but recommended, to maximize employee benefits and necessary to access provider details. Lack of registration may impede Northwestern and GeoBlue's ability to provide immediate assistance to you during an emergency abroad.
- Before or during travel, use the GeoBlue website or mobile app to find international doctors or clinics and make appointments for any health care needs.
- If traveler's pay up front for care, follow directions for seeking Reimbursement for Care by mobile app, online, email, fax or postal mail.
For medical/health care
- In case of medical emergency abroad, the traveler should go to the nearest clinic or hospital then follow directions under Medical Emergencies
- To arrange routine care during extended visits or direct payment of medical expenses, follow the directions under Accessing Routine (non-emergency) Care Abroad