Many employers conduct telephone interviews as an initial screening, especially for applicants who would have to travel long distances to interview in person. These interviews are usually scheduled in advance.

Unscheduled interviews are also common, however. When you call to follow up on your resume, you may be asked several questions or be given the opportunity to ask questions. These conversations, though short, are interviews, and you are being evaluated. It's best to consider all conversations with any company employee as an interview. Be as prepared and professional as possible.

How to Prepare

• Gather all materials you may need - resume, portfolio, job description, company research, etc. - and keep them near the phone.
• Practice with a parent or a friend.
• Ask them how you sound on the phone.
• Are you using inflection in your voice? Do you sound interested and enthusiastic?

• Don't forget to make your answering machine or voicemail message sound professional. You never know when an employer may call!
• Tell your roommates when you are expecting a phone interview.
• Arrange for the room to be quiet and free from distractions.

Tips for the Interview

• Dress professionally. While the interviewer can't see you, your appearance impacts your self-esteem. If you are looking your best, you are more likely to sound professional and confident.
• Smile! If you practice introducing yourself while smiling, note how much friendlier your voice sounds.
• Be patient with pauses. They seem longer when you don't have the benefit of body language, but that doesn't mean you need to fill them.
• Ignore call waiting!

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