Trouble logging into CAESAR?

Try clearing your browser cache?

Students, staff, faculty and guests with current login ID: Before referring to the detailed instructions below try clearing your browser cache.
- Instructions to clear browser cache

Please note: Close ALL browser windows and tabs before clearing your cache - only reopen one window to clear the cache.
Please note: After clearing your cache - close and reopen the browser before logging in.
Please note: Internet Explorer users should check all boxes EXCEPT "Preserve Favorites website data" which should remain unchecked.

I am the parent or guardian of a student.

I do not know the password for my CAESAR Guest Center GuestID, or my GuestID password is not working. If you are able to provide the following you may reset your CAESAR GuestID password online:

- GuestID
- Email address on file for the GuestID
- Student's date of birth
- Last four digits of the student's U.S. Social Security Number

>> Proceed to reset your password

Note: you may need to clear your browser cache before using your new password.
- Instructions to clear browser cache


If you do not have the above information, please contact your student for further assistance. Due to FERPA privacy regulations no staff at the University can assist you with your password. Thank you for your understanding.

I do not know my CAESAR Guest Center GuestID. Please select "Forgot your GuestID?" link on the "Forgot GuestID or Password?" page.
I'd like further information on the CAESAR Guest Center. Please see the Guest Access for Parents and Others website.
I would like to view my student's bill or make a payment. Your student may choose to authorize you to see areas of his or her CAESAR record through the CAESAR Guest Center.

Contact your student or see Guest Access for Parents and Others for further information.

You may also visit the Billing and Payments website for assistance.

I have a question about financial aid, student loans or the tuition bill. Your student may choose to authorize you to see areas of his or her CAESAR record through the CAESAR Guest Center.

Contact your student or see Guest Access to CAESAR (CAESAR Guest Center) for further information.

You may also visit the "Who can help me with?" website for assistance.

I would like to obtain a copy of my student's 1098T. Your student may choose to authorize you to see areas of his or her CAESAR record through the CAESAR Guest Center.

Contact your student or see Guest Access for Parents and Others for further information.

Former Northwestern University students should contact the Office of Student Accounts at studentaccounts-ev@northwestern.edu.

I have a question about my student's record. Your student may choose to authorize you to see areas of his or her CAESAR record through the CAESAR Guest Center.

Contact your student or see Guest Access for Parents and Others for further information.

You may also have your student contact the Registrar's Office at (847) 491-5234.You may also see the Transcripts page at the Registrar's website.


I am an incoming student.

I don't have my username or I can't log into CAESAR. Contact the NUIT Support Center:(847) 491-HELP (4357) or consultant@northwestern.edu.
- View Support Center hours

I am a graduate of Northwestern.

I have an undergraduate degree and would like to see financial aid or loan information. CAESAR is not accessible to alumni.

Please contact the Undergraduate Financial Aid office at (847) 491-7400 or e-mail undergradaid@u.northwestern.edu.

For information on federal student loan debt you should also visit the National Student Loan Data System for Students.

I have a graduate or professional degree and would like to see financial aid or loan information. CAESAR is not accessible to alumni.

Please contact the Student Financial Services Office at (847) 491-8950 or email student-financial-services@northwestern.edu.

For information on federal student loan debt you should also visit the National Student Loan Data System for Students.

I'd like to obtain a transcript. CAESAR is not accessible to alumni.

Please see the Transcripts page on the Registrar's website for assistance.

I’d like my 1098-T. CAESAR is not accessible to alumni.

Tax forms are placed in the federal postal system by January 31. Student Accounts staff can provide a duplicate, if desired. Contact Student Accounts at (847) 491-5224 or studentaccounts-ev@northwestern.edu.

I’d like information about my account. CAESAR is not accessible to alumni.

Student Accounts staff can provide printed details of a student account, if desired. Contact Student Accounts at (847) 491-5224 or studentaccounts-ev@northwestern.edu.


I am using my NetID (current faculty, advisor or student).

I can't log into CAESAR. 1. Try clearing your browser cache and logging in again.
- View clearing browser cache instructions

2. Check that your password is correct at the "Check Your Password" site.

3. Contact the NUIT Support Center: (847) 491-HELP (4357) or consultant@northwestern.edu.
- View Support Center hours

I forgot my NetID password. 1. Follow the "Forgot Your Password?" prompts at NUValidate.

2. Contact the NUIT Support Center: (847) 491-HELP (4357) or consultant@northwestern.edu.
- View Support Center hours


I am using my SES admin ID (e.g., NULPK0 - faculty, advisor or staff).

I've forgotten or lost my password or admin ID.

I know my admin account is locked or admin password expired.

I'm returning to my 10-month position.

I can log in but I am not seeing what I'm looking for.

Are you using your SES Admin ID (not your NetID)? For NetID password issues please see "I am using my NetID," above.

If having issues while logged in with your SES Admin ID, please contact the NUIT Support Center; contact information is available on the SES Staff Help webpage.

I am not able to log in (e.g., I am returned to the login screen, I get an error message, I get "connection expired").

Have you tried clearing your browser cache? - Instructions to clear browser cache

If problems remain please contact the NUIT Support Center; contact information is available on the SES Staff Help webpage.


I am trying to log into or run SES-BI (Business Intelligence) or Crystal Reports.

I am not able to log into or run SES-BI or Crystal Reports. Further information is available on the SES Reporting page or you may contact the NUIT Support Center.

I am a new employee, new to using the SES system, or have recently received new areas of access.

I don't have a login or account.

I can log in but I am not seeing what I'm looking for.

Your manager may need to request access for you, or you may require training. Further information is available at the SES Access page.

For training, please see the SES Training page.

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